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Please offer the option of removing/editing out the  "Confirmation" language and link  from all quarterly reminder emails to the Custodians.  The same is requested for Legal Hold Release notices sent to Custodians.  There may be ...
Idea by HenryM | 15 May 2014 | 0 comments
Encrypt and Digitally Sign Information within Clearwell. The information within Clearwell is currently not encrypted / digitally signed. This means that skilled technical resources (e.g., System Administrators, Domain Administrators) with legitimate or ...
Idea by pgetz | 15 May 2014 | 0 comments
I need a solution Hi,   I am trying to run Clearwell utility and choose Stop all Clearwell Services but when I hit Enter it gives me error :   Stopping All Clearwell ...
This issue has been solved
Forum Discussion by Deepak Jindal | 14 May 2014 | 4 comments
I need a solution Windows Server 2012 has been out for almost 18 months and the latest version of Clearwell 7.1.5, still doesn't support it. Will Clearwell version 8 run of Server ...
This issue has been solved
Forum Discussion by rajupateluk | 12 May 2014 | 4 comments
I need a solution I am in the process if migrating data for a customer from one appliance to another.  I simply did a backup and restore of the cases.  However, on the old appliance ...
This issue has been solved
Forum Discussion by bpr186 | 12 May 2014 | 2 comments
Please add a feature request on behalf of the customer: 1. Add a "Re-send button" on the Legal Hold 2. Add a "Delete without sending Emails Button" on the Legal Hold 3. Add a drop down on the BCC Admin Email address, so ...
Idea by oraclexml | 09 May 2014 | 0 comments
I need a solution Is there a solution within the Clearwell Legal Hold module/tool to remove the confirmation link and language from the reminders and release notices? This is being ...
Forum Discussion by HenryM | 08 May 2014 | 2 comments
I need a solution I have a customer who has an issue retrieving documents.  It's not constant.  She will login to Clearwell, pull up the document list and messages will start ...
Forum Discussion by bpr186 | 06 May 2014 | 2 comments
An issue may arise where a volume of images have to be replace from an already indexed tiff and text LFI (Load File Import).  The user has the import numbers associated with the images.  But the image replacement routine needs the DOCID's associated ...
Idea by interested_party | 05 May 2014 | 1 comment
This week at Symantec Vision 2014 in Las Vegas you will see the Project-X partnership kick-off between the Norton product line and X-MEN Days of Future Past.  Not to be out-done by X-Men, the eDiscovery team at Symantec is coding its own blockbuster ...
Blog Entry by Chris Talbott | 04 May 2014 | 0 comments