Video Screencast Help
As we strive to continually improve your experience on our site, please help us by taking this survey and tell us about your satisfaction level using Symantec Connect. One lucky winner will receive 500 Connect points! * Take the survey.

Helpdesk Solution

Results for Helpdesk Solution

I need a solution We have an EHR that allows our Physicians to submit a ticket in the event that they need assistance or need an analyst to assist them.  This was done with 6.5.  Now ...
Forum Discussion by RBarrera78 | 08 Mar 2012 | 0 comments
Hannover, Germany Mon, 05 March, 2012 - 8:00 CET - Sat, 10 March, 2012 - 16:00 CET Symantec is at CeBIT ...
Event by TomSchroeder | 05 Mar 2012 | 0 comments
Arrow Electronics GmbH, Max-Planck-Str. 1-3, D- 63303 Dreieich (bei Frankfurt) Thu, 26 April, 2012 - 9:30 - 17:00 CEST ...
Event by WiebkeA | 09 Feb 2012 | 0 comments
I need a solution I have two users that are getting this error when trying to access the Helpdesk (as an end-user). You are not authorized to use Helpdesk at this time ...
Forum Discussion by pwilson | 30 Jan 2012 | 2 comments
I need a solution Hi All, I am currently running SEPM 11.0.6200.754 (RU6 MP2) and plan to upgrade to RU7 Under fileconnect, I've downloaded two zip files: ...
Forum Discussion by ninpeh | 26 Jan 2012 | 4 comments
I need a solution We were on GroupWise 7.0.3 and we had it setup somehow so that when Helpdesk (ver 6.0.308) would process emails from our GroupWise Inbox, it would only create new ...
This issue has been solved
Forum Discussion by matzebru | 16 Jan 2012 | 2 comments
I attended a SQL Server user group just before christmas and I found it pretty illuminating. Well worth the trip out. Altiris administrators have to wear many hats, and SQL Server knowledge is more than useful -it's critical for a smooth running ...
Blog Entry by ianatkin | 16 Jan 2012 | 1 comment
I need a solution Hopefully someone here is still using HD6 and can offer me some advice. Over the recent EOY break, with nobody actually on site, our HD6 install died. Everything was ...
This issue has been solved
Forum Discussion by MurrayW | 03 Jan 2012 | 3 comments
As 2011 draws to a close, once again it's time for those annoying "Best of..." lists. Again this year I'm compiling a list of the most viewed downloads in the Endpoint Management Community. See what topics have been of interest to the ...
Article by ohzone - Cheryl... | 30 Dec 2011 | 0 comments
As 2011 draws to a close, once again it's time for those annoying "Best of..." lists. Again this year I'm compiling a list of the most viewed articles in the Endpoint Management Community. See what topics have been of interest to the ...
Article by ohzone - Cheryl... | 29 Dec 2011 | 2 comments