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Helpdesk Solution

Results for Helpdesk Solution

Symantec Office, Roseville, MN Wed, 17 October, 2012 - 10:00 - 13:00 CDT Please join us for our next ...
Event by tbenson | 10 Oct 2011 | 3 comments
I need a solution Hi to all, I'm asking you an help because starting from the last week, the day 04/10/2011 in particular, a strange row is appeared in the worker report page ...
This issue has been solved
Forum Discussion by Gualaal | 10 Oct 2011 | 4 comments
I need a solution I am looking to create a task and publish it in the WinUser console (this piece is easy). I see how to set priority, urgency, and category but I don't see how to ...
Forum Discussion by dfnkt_ | 27 Sep 2011 | 1 comment
I search for it into all the old articles about this good old HD6... And I don't find it, so I search a while "how to", and I share it here: The problem: you can easily create an "Incidents query" for all tickets ...
Article by Pascal KOTTE | 26 Sep 2011 | 1 comment
I need a solution Cuurently we are using Altiris as ticketing tool. We are not able to attach files exceeding 2-3 MB size. So what's the max fiel size which can be attcahed in ...
Forum Discussion by Harpreet | 25 Sep 2011 | 1 comment
When creating complex email reports, one thing you can find yourself repeatedly doing is munging SQL SELECT statements into a format suitable for HTML presentation. Today's download contains a SQL stored procedure which simplifies reporting by ...
Download by ianatkin | 19 Sep 2011 | 2 comments
Join us at CCIB in Barcelona October 4–6 to Surround Yourself with the kind of invaluable knowledge, quality interactions, and fun laid-back environment you'll only find at Symantec Vision 2011. Sessions this year will start with the new ...
Blog Entry by Christine Ewing | 15 Sep 2011 | 0 comments
Simple Custom Process Search and Advanced Custom Process Search are Symantec Workflow web form projects created by the ITS Partners Workflow team as custom integrations into Symantec ...
Video by jbrown | 14 Sep 2011 | 2 comments
I need a solution Like many people, I'm unable to get Symantec Essentials to install on Windows7 64-bit, running on an Intel-based Mac Pro server.  This is a fresh install of ...
Forum Discussion by NewarkAndy | 30 Aug 2011 | 1 comment
I need a solution We do a lot of custom Helpdesk reports but I have a request that I am having trouble completing. We are trying to calculate the non-business hours that the ticket ...
Forum Discussion by MarkWarmack | 29 Aug 2011 | 1 comment