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Helpdesk Solution

Results for Helpdesk Solution

I need a solution I am not sure where to start with this problem. I have users in one of my domains. NONE of them show up as an assigned worker in the queues in helpdesk. The ...
This issue has been solved
Forum Discussion by KirkH | 13 Aug 2013 | 5 comments
We love our Connect community members and once again we're celebrating SysAdmin day. Check out this blog to find out how we are sharing the love with you! Happy International Sysadmin Day! Tell us something crazy that's happened in ...
Blog Entry by ohzone - Cheryl... | 30 Jul 2013 | 0 comments
I need a solution Ok I have a weird one. I don't know how to really explan. When an incdent is started the start date is set as the current date..  Set ...
This issue has been solved
Forum Discussion by KirkH | 16 Jul 2013 | 3 comments
I need a solution I am looking for a way to color code the email address when displayed in the worker page.  I have looked at the following KB  http://www.symantec.com/docs/HOWTO7147 ...
Forum Discussion by CygnusX-1 | 25 Jun 2013 | 1 comment
I need a solution We're implementing Microsoft Exchange 2010 and the email inbox that was migrated is not working. We have it setup as IMAP with the services turned on for it and ...
Forum Discussion by NME | 17 Jun 2013 | 1 comment
I need a solution We are using helpdesk 6.0.  We have had an issue ongoing for a month or two and we use to be able to reboot the server and this issue would go away.  We have a ...
Forum Discussion by mark schmidt | 11 Jun 2013 | 1 comment
I need a solution Das Backup läuft an, bleibt stehen und nach 10min bricht das Backup mit einer Meldung "Sichern 00005 -- Der Auftrag schlug mit folgendem Fehler fehl: Der ...
Forum Discussion by JGE | 07 Jun 2013 | 0 comments
There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release Does this include allowing Organisational Units to be leveraged in both Rules and Templates?   We ...
Idea by Dan B | 14 May 2013 | 8 comments
I need a solution Im getting more and more "ComponentOne VSFlexGrid8 [Unicode/Light] Version: 8.0.20031.172 NOT LICENSED. THIS IS AN EVALUATION VERSION" errors ...
Forum Discussion by Kevin Shilling | 14 May 2013 | 1 comment
I need a solution Hello, I am new with HelpDesk. I have linked incidents that I can now push the status from the parent to the child. However when I close a Parent/Child the ...
This issue has been solved
Forum Discussion by KirkH | 13 May 2013 | 2 comments