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Helpdesk Solution

Results for Helpdesk Solution

Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start? Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq ...
Blog Entry by ohzone - Cheryl... | 03 Apr 2013 | 0 comments
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about.  Right now, it takes so much time to search for the issue, call into support, hope they ...
Idea by jobby | 28 Mar 2013 | 2 comments
I need a solution Today I went to "Admin > E-mail Templates > List E-mail Message Templates" and the page is completely blank! I only have the "New" option to ...
This issue has been solved
Forum Discussion by matzebru | 04 Apr 2013 | 5 comments
Product or Solution release details includes the following: Version Release Type Release Date End of Life End of Limited Support Last date for patch releases End of Support Life Last date to contact support To ...
Blog Entry by Santana_Villa | 26 Mar 2013 | 0 comments
Arizona Supreme Court - 1501 W Washington St #230 Fri, 10 May, 2013 - 10:00 - 13:00 MST Date: ...
Event by nnewcomer | 13 May 2013 | 1 comment
I need a solution Hi all, Is it possible to create a Helpdesk ticket automatically, example via a task that run every end of month? We are still using Helpdesk 6.5 thank you ...
This issue has been solved
Forum Discussion by efyuze | 21 Mar 2013 | 8 comments
I need a solution After updating the CoreSettings.config PreferredNSHost value and the Authority key in the Registry my email inbox is no longer processing.  (See ...
This issue has been solved
Forum Discussion by CygnusX-1 | 18 Mar 2013 | 2 comments
Scottrade Wed, 24 April, 2013 - 8:00 - 12:00 CDT Please join us and your St. Louis Endpoint ...
Event by KSchroeder | 09 Apr 2013 | 3 comments
Dear All, Today I saw the pcanywhere remote control for troubleshooting SEP issues but I observed that during connection establishment it just ask for domain login and password and selection of domains. But I strongly recommend to symantec that with ...
Idea by K S Sharma | 28 Feb 2013 | 1 comment
I need a solution We have a long standing issue with our HelpDesk server passing 2 different URLs for itself.  Users primarily access the server by going to ...
This issue has been solved
Forum Discussion by CygnusX-1 | 04 Mar 2013 | 12 comments