I need a solution
Hi helpdesk experts,
I'm a new Altiris helpdesk administrator. Our company wants to close all of 'Annual PC Audit' tickets.
I try to create an ...
If you have ever needed to create a report but dont know what table you are looking for this might help you out. In my case I had to find something that had the "Publisher".
To look for columns in view...
USE
Symantec_CMDB
SELECT ...
I need a solution
Hi,
I'm having the issue about history box in incident view that doesn't show table like (picture 1) from original email (picture 2). So is it imposible ...
I need a solution
Hi,
I am not from IT background, and I need to know why Windows XP and Symantec cannot tag along? I need to do presentation about this matter. I have tried ...
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Tue, 28 August, 2012 - 10:00 - 14:00 PDT
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I need a solution
I recently began seeing errors similar to the following in the NS server logs:
Jul 08 09:56:23 E Background commit failed for incident #492400: ...
I need a solution
Hello All,
As you know on June 06th, 2012 Symantec has killed Symantec pcAnywhere Access Server an absolutely awesome Internet facing product for SMB who run help ...
I need a solution
Hi,
On our Helpdesk solution based on the NS6 version, the "Average time to close Incidents" is empty, there is no datas.
Can you help us please ?
...
I need a solution
Dans la section rapport du HelpDesk intégrée à NS 6 SP3, le rapport "Durée moy. passée avant la fermeture des incidents" ne remonte aucune information.
...
I need a solution
Under Tasks when trying to add a report to a notification policy the box that the report are suppose to be listed in comes up blank on user that normally does this. on ...