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Helpdesk Solution

Results for Helpdesk Solution

I need a solution After updating the CoreSettings.config PreferredNSHost value and the Authority key in the Registry my email inbox is no longer processing.  (See ...
This issue has been solved
Forum Discussion by CygnusX-1 | 18 Mar 2013 | 2 comments
Scottrade Wed, 24 April, 2013 - 8:00 - 12:00 CDT Please join us and your St. Louis Endpoint ...
Event by KSchroeder | 15 Mar 2013 | 3 comments
Dear All, Today I saw the pcanywhere remote control for troubleshooting SEP issues but I observed that during connection establishment it just ask for domain login and password and selection of domains. But I strongly recommend to symantec that with ...
Idea by kishorilal1986 | 28 Feb 2013 | 1 comment
I need a solution We have a long standing issue with our HelpDesk server passing 2 different URLs for itself.  Users primarily access the server by going to ...
This issue has been solved
Forum Discussion by CygnusX-1 | 27 Feb 2013 | 12 comments
Spent the last couple of hours looking into an issue with the Altiris 6 Helpdesk. As I couldn't find the issue reported elsewhere, and its bitten me before I thought I'd just pop this in the blog. In summary,  be aware that for practical ...
Blog Entry by ianatkin | 20 Feb 2013 | 0 comments
I need a solution We are trying to enable our first Notification Policy to modify Incidents on a schedule but the Queries are failing to pull anything. I have tested the queries by ...
This issue has been solved
Forum Discussion by CygnusX-1 | 20 Feb 2013 | 19 comments
I need a solution In Helpdesk 6.0, how do I change the default priority for a new incident. By default it is Medium, I want to change this to Low.   Thanks ...
This issue has been solved
Forum Discussion by dodgint | 13 Feb 2013 | 3 comments
I need a solution Hello! I am working to setup a rule or task to set the contact of a child incident to be the same as the parent incident without having to manually set that field. ...
Forum Discussion by ysmall | 07 Feb 2013 | 3 comments
I need a solution Hi, I would like to export all incidents. I already did query for export. Everything is OK but for comment field it show only top comment. So how can I get all of ...
Forum Discussion by SahyeLP | 31 Jan 2013 | 2 comments
I need a solution I have two machines giving me the same error. Both machines have worked fine up until now, I have not changed anything. The error I am getting is 35-Error calling ...
Forum Discussion by mojomajix | 23 Jan 2013 | 1 comment