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If you're new to Symantec Sponsored groups, the first thing you're probably thinking is "what is a sponsored group?" Fortunately, we have an entire article dedicated to explaining what sponsored groups are, and how you can join and ...
Article by meggie_woodfield | 19 Oct 2012 | 0 comments
I need a solution Hey guys, we're still hanging on to the old version of Helpdesk which I have almost no background knowledge in as pretty much everything I've worked on is ...
This issue has been solved
Forum Discussion by Matt Damon | 18 Oct 2012 | 3 comments
Yaskawa Oak Creek -> 150 W. Oakwood Rd, Oak Creek, WI 53154 Tue, 04 December, 2012 - 9:00 - 13:00 CST ...
Event by bhawver | 18 Oct 2012 | 0 comments
I need a solution How can I create a routing rule in Helpdesk that searches the contents of all comments in a ticket for a specific criteria, rather than just the contents of the most ...
Forum Discussion by sburnside | 12 Oct 2012 | 1 comment
Continuing our commitment to help you, our users, get the most value out of the Endpoint Management solutions, the product team is sponsoring twelve groups on Connect. In these groups, you will find the best how to videos, articles, and product ...
Blog Entry by hugo_parra | 09 Oct 2012 | 3 comments
6301 S Street, Lighting Room - 2nd floor Tue, 04 December, 2012 - 8:30 - 12:00 PST ...
Event by lskelle | 01 Oct 2012 | 0 comments
I need a solution Hi helpdesk experts, I'm a new Altiris helpdesk administrator. Our company wants to close all of 'Annual PC Audit' tickets. I try to create an ...
Forum Discussion by shazhang | 24 Sep 2012 | 1 comment
If you have ever needed to create a report but dont know what table you are looking for this might help you out. In my case I had to find something that had the "Publisher".  To look for columns in view... USE Symantec_CMDB SELECT ...
Blog Entry by jasonfo | 18 Sep 2012 | 0 comments
I need a solution Hi, I'm having the issue about history box in incident view that doesn't show table like (picture 1) from original email (picture 2). So is it imposible ...
Forum Discussion by Sakarinn | 27 Aug 2012 | 1 comment
I need a solution Hi,   I am not from IT background, and I need to know why Windows XP and Symantec cannot tag along? I need to do presentation about this matter. I have tried ...
Forum Discussion by KnowMeNot | 01 Aug 2012 | 3 comments