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Helpdesk Solution

Results for Helpdesk Solution

6301 S Street, Lighting Room - 2nd floor Tue, 04 December, 2012 - 8:30 - 12:00 PST ...
Event by lskelle | 14 Nov 2012 | 0 comments
I need a solution Hi helpdesk experts, I'm a new Altiris helpdesk administrator. Our company wants to close all of 'Annual PC Audit' tickets. I try to create an ...
Forum Discussion by shazhang | 24 Sep 2012 | 1 comment
If you have ever needed to create a report but dont know what table you are looking for this might help you out. In my case I had to find something that had the "Publisher".  To look for columns in view... USE Symantec_CMDB SELECT ...
Blog Entry by jasonfo | 18 Sep 2012 | 0 comments
I need a solution Hi, I'm having the issue about history box in incident view that doesn't show table like (picture 1) from original email (picture 2). So is it imposible ...
Forum Discussion by Sakarinn | 27 Aug 2012 | 1 comment
I need a solution Hi,   I am not from IT background, and I need to know why Windows XP and Symantec cannot tag along? I need to do presentation about this matter. I have tried ...
Forum Discussion by KnowMeNot | 01 Aug 2012 | 3 comments
Jack in the Box Inc. Tue, 28 August, 2012 - 10:00 - 14:00 PDT Join us for our next San Diego ...
Event by adude | 13 Aug 2012 | 0 comments
I need a solution I recently began seeing errors similar to the following in the NS server logs: Jul 08 09:56:23  E  Background commit failed for incident #492400: ...
Forum Discussion by matzebru | 23 Jul 2012 | 6 comments
I need a solution Hello All, As you know on June 06th, 2012  Symantec has killed Symantec pcAnywhere Access Server an absolutely awesome Internet facing product for SMB who run help ...
Forum Discussion by JUSTICE | 28 Jun 2012 | 0 comments
I need a solution Hi, On our Helpdesk solution based on the NS6 version, the "Average time to close Incidents" is empty, there is no datas. Can you help us please ? ...
Forum Discussion by Raynald CHAFFAUX | 26 Jun 2012 | 1 comment
I need a solution Dans la section rapport du HelpDesk intégrée à NS 6 SP3, le rapport "Durée moy. passée avant la fermeture des incidents" ne remonte aucune information. ...
Forum Discussion by Raynald CHAFFAUX | 26 Jun 2012 | 0 comments