I need a solution
In Altiris Helpdesk, I would like to be able to create a new Job Status.
By Default, we have serveral options, such as Open, Closed, Planned, etc...
I would like ...
I need a solution
I'm running Helpdesk 6.0 Sp5 6.0.308. I've setup a new worker for our new user and made him active, I've since made the user we replaced inactive. When ...
This issue has been solved
This script needs to be saved as a .VBS and it should work fine. The only modifications it will need is for you to put in your OU for your workstations you would prefer to run the script on and you are all set to run it. Run the script as an ...
Symantec Office, Roseville, MN
Wed, 17 October, 2012 - 10:00 - 13:00 CDT
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I need a solution
Hi to all,
I'm asking you an help because starting from the last week, the day 04/10/2011 in particular, a strange row is appeared in the worker report page ...
This issue has been solved
I need a solution
I am looking to create a task and publish it in the WinUser console (this piece is easy). I see how to set priority, urgency, and category but I don't see how to ...
I search for it into all the old articles about this good old HD6...
And I don't find it, so I search a while "how to", and I share it here:
The problem:
you can easily create an "Incidents query" for all tickets ...
I need a solution
Cuurently we are using Altiris as ticketing tool.
We are not able to attach files exceeding 2-3 MB size. So what's the max fiel size which can be attcahed in ...
I have compiled a list of the most accurate error codes and descriptions both from the Altiris side as well as the Microsoft side. This had taken years of both Google searching as well as vendor communications to get it to be as accurate as possible. I ...
When creating complex email reports, one thing you can find yourself repeatedly doing is munging SQL SELECT statements into a format suitable for HTML presentation. Today's download contains a SQL stored procedure which simplifies reporting by ...