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I need a solution Hi,    I'm working as a HelpDesk Analyst ( Service Desk Analyst ) Its been almost 2 years I'm working in this field, Have been hearing quite a ...
Forum Discussion by giteenns | 17 May 2012 | 0 comments
I do not need a solution (just sharing information) Hi, I am having the issues mentionned in TECH article 145515.  I am going to put in place the Business Rules to stop the comments ...
Forum Discussion by StephaneB | 11 May 2012 | 1 comment
I need a solution In a desperate search for some decent licensing information, I launched SIM on our 6.x helpdesk/deployment solution server and it prompted to upgrade itself, whcih I ...
This issue has been solved
Forum Discussion by nicoled18 | 11 May 2012 | 2 comments
I need a solution First of all I think the fact that you can no longer access the History of your Helpdesk6 Incidents via Servicedesk7 is ludicrous.  Is Symantec trying to lose its ...
Forum Discussion by Jhallberg1 | 09 May 2012 | 4 comments
Enable filtering of incident_type in Processmanager Looking for type of incident Looking for type of incident as well to populate in reports.   (Endpoint Management, Helpdesk Solution, ServiceDesk, Reporting) () Enable filtering of ...
Idea by henrik.faltstro... | 08 May 2012 | 1 comment
Hi, Thanks to read and participate on Idea section. Idea:  Symantec_CMDB on Oracle Cause: Many customers and accounts have Oracle. Some Altiris´s competitors support both (SQL and Oracle). Regards, Fábio Sanches ...
Idea by luke.s | 26 Apr 2012 | 0 comments
Point Loma Nazarene Thu, 17 May, 2012 - 10:00 - 14:00 PDT Join us for our next San Diego ...
Event by adude | 06 Apr 2012 | 3 comments
I need a solution OK folks.  I need help.  I have tried everyone except the Connect Community; Microsoft for IIS, Symantec for NS/Helpdesk.  I am hoping someone else has seen this error ...
Forum Discussion by MarkWarmack | 09 Mar 2012 | 2 comments
I need a solution We have an EHR that allows our Physicians to submit a ticket in the event that they need assistance or need an analyst to assist them.  This was done with 6.5.  Now ...
Forum Discussion by RBarrera78 | 08 Mar 2012 | 0 comments
Hannover, Germany Mon, 05 March, 2012 - 8:00 CET - Sat, 10 March, 2012 - 16:00 CET Symantec is at CeBIT ...
Event by TomSchroeder | 05 Mar 2012 | 0 comments