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IT Management Suite

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Dear Symantec, Thank you so much for all of the efforts that you have put into the latest releases of SMP 7.5, etc and for the updated documentation. However, although most of the documentation has been upgraded, these documents, showing the ...
Idea by QuietLeni | 19 Aug 2014 | 0 comments
Hello avid packagers.   I would just like to inform you that Raynet is aiming to add SWV support to its RayPack product by the end of September.   I will update you again when it is available.   Scott. Although RayPack 1.2 was ...
Blog Entry by SK | 17 Aug 2014 | 1 comment
Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.    This document applies to SMP 7.5 SP1. For SMP versions prior to 7.5 SP1, see ...
Article by dougj | 15 Aug 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 3 comments
I need a solution Everytime I try to execute RAAD 7.5.3153 I receive the following popup error (can also be seen in the attached .jpg file): In order to use this application please ...
Forum Discussion by Larry Rodemsky | 15 Aug 2014 | 3 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments