Video Screencast Help

7.1

Results for 7.1

Dear All, I have been working with the Service Catalog Request Template and I noticed something very strange. Every time you go into the tasks of a derived project, it would require you to Authenticate/Login, whether or not you have just come from ...
Download by QuietLeni | 31 Mar 2014 | 0 comments
I need a solution Hi all. I have a SD 7.1 SP1 environment where we have discovered tickets without assignments, the assignment webpart is empty. I would like to create a report that ...
This issue has been solved
Forum Discussion by Patrik Rowinski | 28 Mar 2014 | 6 comments
I need a solution We started getting an issue in the SD.IncidentManagement workflow with session id not being passed properly to a Terminate and Transfer Dialog Flow component and it ...
Forum Discussion by Aryanos | 27 Mar 2014 | 3 comments
I need a solution Hi, Does someone know how to remove column in process info webpart ? I mean the column i've selected on screenshot:   In this webpart ...
Forum Discussion by lucsz | 25 Mar 2014 | 4 comments
I need a solution Hello! I need help, I set altiris workflow so that I can send mail to a mailbox and an incident is generated with this email. Is there documentation on this? ...
Forum Discussion by warabermudez | 18 Mar 2014 | 4 comments
I need a solution Hi, is it possible to create new custom group action ?   BR, Luc Sorry, it is not Sorry, it is not possible. The few group actions that ...
Forum Discussion by lucsz | 18 Mar 2014 | 2 comments
Intro In response to folks requesting it, this is my solution for getting around the use of the grid component in forms. Since IE 11 and the grid component don't get along well and some workstations may only have IE 11, or have it set as the ...
Article by michael.george | 11 Mar 2014 | 4 comments
Hello all - In an effort to further my own experience and knowledge of the product, as well as share my 6+ years of Workflow development experience with others, I've created a collaboration space dedicated to Workflow and ServiceDesk.  I find on ...
Blog Entry by africo | 06 Mar 2014 | 3 comments
It would be very interesting to be able to manually change the status of a ticket. Also the possibility of adding custom statusses would be an asset. For example: I would like to be able to manually change the status of a ticket to "Under ...
Idea by Koen van Carglass | 05 Mar 2014 | 1 comment
I do not need a solution (just sharing information) Hello, I didn't manage to find anywhere this kind of workflow so i've decided to share :) ..so i've developed ...
Forum Discussion by lucsz | 05 Mar 2014 | 0 comments