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7.1

Results for 7.1

I need a solution HI gurus I created a several rules to send e-mail when a custom SLA is on place. I create a two SLA milestones: "resolution 50%" and ...
This issue has been solved
Forum Discussion by seralar | 26 Dec 2012 | 1 comment
I need a solution on servicedesk 7.1 sp2 SD.IncidentManagement was modified to change the timeout Time Span. On Servicedesk 7.5 where we do that change. This actually seems to be ...
Forum Discussion by seralar | 21 Dec 2012 | 5 comments
IT Analytics offers users several ways in which they can consume their systems management data. One of the more popular ways to expose IT Analytics data to business users, without granting them access to the Symantec Management Console, is through ...
Article by dprager | 20 Dec 2012 | 0 comments
I need a solution For ServiceDesk 7.5, does anyone know how to get the Priority "Auto Calculate" on the Incident Response form to work for custom priorities?  Thats the form ...
Forum Discussion by SharkSmart | 16 Dec 2012 | 1 comment
I need a solution   Hi In servicedesk 7.5 password reset feature I am giving permission to user on AD that User can change password but still when user wants to submit reset ...
Forum Discussion by CBZ9104 | 15 Dec 2012 | 6 comments
I need a solution Hi In servicedesk 7.5 password reset feature I am giving permission to user on AD that User can change password but still when user wants to submit reset password ...
Forum Discussion by vikasj | 15 Dec 2012 | 0 comments
I need a solution Hi   I need to edit the columns of Home. It had ID, Name, Age, % and Status and i need to include Location or Customer. I need include or change one of ...
This issue has been solved
Forum Discussion by brunoyep | 14 Dec 2012 | 4 comments
I need a solution Hi We trying to configure Network share folder access feature from available in Service Desk 7.5 User successfully submitted requrest to access share folder, ...
Forum Discussion by CBZ9104 | 14 Dec 2012 | 4 comments
I need a solution Hello, I have an issue when entering text into description field. After pressing keyboard shortcut ALT + Z the line of entered text is being deleted.   BR, ...
Forum Discussion by lucsz | 14 Dec 2012 | 8 comments
I need a solution Dear all, We have a problem with the licensing he has a license but don,t show this so some function are not working anymore I found a solution but i miss the ...
Forum Discussion by Ron den Held | 14 Dec 2012 | 2 comments