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7.1

Results for 7.1

IT Analytics offers customers unparalleled flexibility in the way they visualize, analyze, and consume their business critical data. In addition to providing users a valuable and comprehensive reporting solution out of the box, IT Analytics’ flexible ...
Article by dprager | 12 Dec 2012 | 0 comments
I need a solution Hi 1) Can we get Technician wise report like Incident reslove by Technician by month wise 2) There are default group like change manager, problem manager, etc. ...
Forum Discussion by CBZ9104 | 12 Dec 2012 | 0 comments
I need a solution I have a Change Management Ticket that was approved by the Change Manager and the CAB, but for which no Change Implementer was assigned. As such, the ticket is now ...
Forum Discussion by Daniel Borson | 11 Dec 2012 | 1 comment
I need a solution hi I want see servicdesk report in dashboard format. I know there is option available on portal called Technican Dashboard but I am unable to see any dashboard ...
Forum Discussion by CBZ9104 | 11 Dec 2012 | 0 comments
I need a solution Hi Where to  department and location in Service Desk so that while submitting incident we can select department and location. Is this imported from AD?   ...
Forum Discussion by CBZ9104 | 08 Dec 2012 | 1 comment
I need a solution Hi Anybody knows what form is it (attachment) in workflow? Tks 1 ...
This issue has been solved
Forum Discussion by brunoyep | 06 Dec 2012 | 2 comments
I need a solution Hi, How can I change the text displayed when user enters wrong username or password ?   BR, Lukasz The string is located in the The string is ...
Forum Discussion by lucsz | 06 Dec 2012 | 3 comments
I need a solution I am trying to embed a link for the action "Set Ownership" in my emails that are sent by a process automation rules. Has anyone encountered a request to do ...
Forum Discussion by Oscar2564 | 05 Dec 2012 | 1 comment
I need a solution Morning, or evening to everyone. My organization is not that large but it is a very complex environment, this has caused some problems when we were implmenting ...
Forum Discussion by teller | 05 Dec 2012 | 1 comment
I need a solution Hi Any one having document and videos no below features of Service Desk 7.5 or 7.1 1) Active directory password reset 2) Folder access on Network share  ...
Forum Discussion by CBZ9104 | 04 Dec 2012 | 1 comment