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7.1

Results for 7.1

I need a solution Hi, is it possible to create new custom group action ?   BR, Luc Sorry, it is not Sorry, it is not possible. The few group actions that ...
Forum Discussion by lucsz | 18 Mar 2014 | 2 comments
Intro In response to folks requesting it, this is my solution for getting around the use of the grid component in forms. Since IE 11 and the grid component don't get along well and some workstations may only have IE 11, or have it set as the ...
Article by michael.george | 11 Mar 2014 | 4 comments
Workflow (including ServiceDesk) collaboration and learning effort. Edit: I've moved this to a google group so it's less intrusive.  The link has been added below. Hello ...
Blog Entry by africo | 06 Mar 2014 | 3 comments
It would be very interesting to be able to manually change the status of a ticket. Also the possibility of adding custom statusses would be an asset. For example: I would like to be able to manually change the status of a ticket to "Under ...
Idea by Koen van Carglass | 05 Mar 2014 | 1 comment
I do not need a solution (just sharing information) Hello, I didn't manage to find anywhere this kind of workflow so i've decided to share :) ..so i've developed ...
Forum Discussion by lucsz | 05 Mar 2014 | 0 comments
I need a solution Does anyone know if there is a report or tables that show how many users are currently logged into the Process Manager and if there is another that audits the login of ...
Forum Discussion by Aryanos | 04 Mar 2014 | 0 comments
I need a solution We have ServiceDesk 7.1 sp2 running. Our clients have recently been upgraded from Windows XP to Windows 7, and they're running Internet Explorer 11. Several ...
Forum Discussion by Daniel Borson | 28 Feb 2014 | 1 comment
I need a solution ServiceDesk 7.1 I'm trying to do functionality like this: "When user's mouse is over request id (process_id) number, a balloon help is showing up ...
Forum Discussion by suser | 27 Feb 2014 | 0 comments
I need a solution Dear all,   Lately we are seeing some tasks that do not follow the normal task numbering. Instead of IM-999999 they have a format like 99999 and thus they ...
Forum Discussion by Koen van Carglass | 27 Feb 2014 | 3 comments
I need a solution Is there a way to set a standard template to populate an email address during an Active Directory sync where the field is left blank. For example, a network account is ...
This issue has been solved
Forum Discussion by StevenB. | 26 Feb 2014 | 3 comments