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7.1

Results for 7.1

I need a solution I am hoping someone has see this error before or knows what might be causing it.  Allot of our workers are getting this "Process Manager Error.  Failed to Load ...
Forum Discussion by jasonhopp | 12 Nov 2012 | 2 comments
I need a solution Hi I just installed Service Desk 7.5 and to going to add rule in automation rule set facing this error. Admin --- Automation Process --- Manage RuleSet --- ...
Forum Discussion by CBZ9104 | 10 Nov 2012 | 6 comments
I need a solution   OK I may be over complicating this, but I can't seem to figure it out. Is there a way to use the report writer in ServiceDesk (7.1 SP2) to give me a list of ...
Forum Discussion by Shawn Gregory | 09 Nov 2012 | 0 comments
The below videos are all employee-created videos. This article lists the top videos between August and November 2012. Upgrading to ITMS 7.1 SP2 Gathering Inventory with Inventory Solution Using Advanced Math the 'Easy ...
Article by meggie_woodfield | 09 Nov 2012 | 0 comments
I need a solution I need to hide the "Account" link on the ServiceDesk portal page as we do not want our users to make any changes to their account in ServiceDesk.  ...
Forum Discussion by J1gnesh | 09 Nov 2012 | 4 comments
Because of the new Symantec Sponsored Groups effort, many of you are new to product groups on Connect. This article shows you how to subscribe to group content and set up notification intervals. You can subscribe to group content by checking ...
Article by meggie_woodfield | 09 Nov 2012 | 0 comments
In a lot of cases, videos are the best way to share information. In this article, I will give you some of my tips for creating simple videos.   Free recording software for Windows: Jing - ...
Article by meggie_woodfield | 09 Nov 2012 | 1 comment
I need a solution Now, I may have caused this but am not sure. When the email monitor ingests an email with "New Incident" in the subject line, the email becomes a ticket ...
This issue has been solved
Forum Discussion by jpellet2 | 09 Nov 2012 | 2 comments
I need a solution Hi, Editing a servicedesk workflow with designer installed on ServiceDesk Server, I got this error     Any Idea Why? ...
This issue has been solved
Forum Discussion by seralar | 09 Nov 2012 | 3 comments
I need a solution Is it possible to delete or switch off somehow the mobile site of SD 7.1 ? Couple of users are being redirected to the mobile site instead of standard process ...
This issue has been solved
Forum Discussion by lucsz | 09 Nov 2012 | 2 comments