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7.1

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I need a solution Now, I may have caused this but am not sure. When the email monitor ingests an email with "New Incident" in the subject line, the email becomes a ticket ...
This issue has been solved
Forum Discussion by jpellet2 | 09 Nov 2012 | 2 comments
I need a solution Hi, Editing a servicedesk workflow with designer installed on ServiceDesk Server, I got this error Any Idea Why? ...
This issue has been solved
Forum Discussion by seralar | 09 Nov 2012 | 3 comments
I need a solution Is it possible to delete or switch off somehow the mobile site of SD 7.1 ? Couple of users are being redirected to the mobile site instead of standard process ...
This issue has been solved
Forum Discussion by lucsz | 09 Nov 2012 | 2 comments
I need a solution   Hi   I need to make personal templates for diferent customers. The customer 1 can't see the templates of customer 2 I can do it, if i create ...
This issue has been solved
Forum Discussion by brunoyep | 09 Nov 2012 | 1 comment
I need a solution Hi All, when I try to open a new windows with a change (example: CM-000001) the most of the times I get an error loading the attachments. Instead of show me the ...
Forum Discussion by luis_7a15 | 08 Nov 2012 | 3 comments
I need a solution Hi All, I don't know you, but some times I have the following issue: When I try to work a ticket in the "Actions" menu, the options are not ...
This issue has been solved
Forum Discussion by luis_7a15 | 07 Nov 2012 | 3 comments
Hôtel La Barcarolle - CH-1197 Prangins Thu, 06 December, 2012 - 8:30 - 13:00 CET Pour la 6ème ...
Event by Pascal KOTTE | 07 Nov 2012 | 0 comments
I do not need a solution (just sharing information) Moi, we have the following configuration: srv01 - management platform server 7.1 SP2 (ver. 7.1.8280), srv02 - servicedesk ...
Forum Discussion by Kümmerer | 06 Nov 2012 | 3 comments
I need a solution Hi, How do we get a list of Top / latest 10 tickets a user (currently logged in) has worked upon using report builder in SD 7.1? I have tried to include ...
Forum Discussion by snm1502 | 06 Nov 2012 | 0 comments
I need a solution Hi, How do we filter out the data of a column while creating reports using report builder? For Eg: if a column contains values like 1. Level 1 2. ...
Forum Discussion by snm1502 | 06 Nov 2012 | 0 comments