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7.1

Results for 7.1

I need a solution Does anyone know what permission I need to grant users or groups so that they may delete reports in ServiceDesk? We have some folks who may create and edit reports, ...
Forum Discussion by Daniel Borson | 23 May 2013 | 1 comment
I need a solution Hi, When we hit a select link besides to contact information that is suppose to get users location details and add it to the ticket, we receive "Error ...
This issue has been solved
Forum Discussion by snm1502 | 21 May 2013 | 5 comments
I need a solution Hello I can't upload a file in a opened incident. The unique alternative that I found was give the admin permissions to the user (No, I won't do it), ...
Forum Discussion by brunoyep | 17 May 2013 | 0 comments
I need a solution   Hi,       We are actually operating a ServiceDesk 7.1.2 MP1.1 platform and our users are embedding screenshots to explain faster their problems ...
Forum Discussion by Frederic SCHROB... | 15 May 2013 | 2 comments
I need a solution Hello All We are using ServiceDesk 7.1 SP2 and would like to know if the contact name in the My Task report can display as a different color if that user is a VIP. ...
Forum Discussion by rjbonilla | 09 May 2013 | 0 comments
It looks like the language table in the ProcessManager database is empty. In the user screen, the drop down list "Language" from the Process manager settings tab is empty untill this table is populated. (Endpoint Management, 7.1, 7.x, ...
Idea by Fabrice B M Raud | 07 May 2013 | 0 comments
Symantec Offices (Beaverton) Fri, 07 June, 2013 - 11:00 - 14:00 PDT Join us for the next Symantec ...
Event by Robert Klingsporn | 06 May 2013 | 0 comments
Support for Internet Explorer 10.   Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently using Servicedesk ...
Blog Entry by BRING | 06 May 2013 | 0 comments
I need a solution Hello I'm trying to change the text " Click here to review and close your incident " on the incident window. Anybody knows how can I change ...
This issue has been solved
Forum Discussion by brunoyep | 02 May 2013 | 2 comments
I need a solution Is it possible to change the view that Searched tickets open up in?  I have set the default view in the Process Settings if you open a ticket from the "My Open ...
Forum Discussion by Michael19 | 30 Apr 2013 | 0 comments