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7.5

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By default, the Select User field (or more precisely, Check if User Exists Using Email Address button next to it) on Submit Incident (Advanced) form only accepts user's primary e-mail, not user's name. There have been questions about why it ...
Article by toomas | 05 Jun 2014 | 1 comment
I need a solution We have an older, ricketty ITMS 7.1 system in production running by some higher power, certainly not due to my prowess. I inherited it at 7.0 and with a lot of nudging ...
This issue has been solved
Forum Discussion by SysAdmin_D | 05 Jun 2014 | 3 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
I do not need a solution (just sharing information) I have been looking all day for an article that describes how to customize a web part. Primarily the Process Info web part with the ...
Forum Discussion by rrmarlatt | 03 Jun 2014 | 1 comment
It would make calendar usages to timing much easier to use if you could change calendar entries just drag and drop. (Endpoint Management, 7.5, ServiceDesk, Features) () It would make calendar usages to timing much easier to use if you could ...
Idea by Archie100 | 27 May 2014 | 0 comments
In web parts it should be possible to show calendar entries based on the days not the entry amount only. (Endpoint Management, 7.5, ServiceDesk, Features) () In web parts it should be possible to show calendar entries based on the days not ...
Idea by Archie100 | 27 May 2014 | 0 comments
Current web parts cannot translate to another language as they have those Start times, etc. hard coded. (Endpoint Management, 7.5, ServiceDesk, Features) () Current web parts cannot translate to another language as they have those Start ...
Idea by Archie100 | 27 May 2014 | 0 comments
Calendar web parts should so the calendar entries with the same color as they are in calendar itself. (Endpoint Management, 7.5, ServiceDesk, Features) () Calendar web parts should so the calendar entries with the same color as they are in ...
Idea by Archie100 | 27 May 2014 | 0 comments
Current calendar needs copy calendar entry to different day or time functionality. (Endpoint Management, 7.5, ServiceDesk, Features) () Current calendar needs copy calendar entry to different day or time functionality. ...
Idea by Archie100 | 27 May 2014 | 0 comments
I need a solution I have read many posts for the older versions of ServiceDesk and Helpdesk, and they say to modify the web.config by adding the following: Locate the following ...
Forum Discussion by jheft | 20 May 2014 | 2 comments