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7.5

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The login for the processmanager portal is very... blank. There is far too much whitespace to make it look like a professional support portal. We are able to edit the layout.css file but its very arduous. If there was some sort of designer tool to ...
Idea by KSchmeck | 24 Mar 2015 | 0 comments
I need a solution Hi All, I have a question to see if this is possible. In email templates, you use a drop down to choose what you want to include such as processID, AffectedUser, ...
Forum Discussion by KSchmeck | 19 Mar 2015 | 3 comments
Looking for an Altiris Engineer in the Washington DC Area Hi, Our company is looking for an Altiris Engineer in the Washington DC area. This is an immediate requirement . If ...
Blog Entry by ciscoman | 17 Mar 2015 | 1 comment
The intent of the attached query is to provide an alternative reporting mechanism for Year by Month aggregate Ticket activity. The Column legend is as follows:       ...
Blog Entry by bcason | 17 Mar 2015 | 0 comments
I need a solution I am trying to come up with a way of listing the tickets that are owned by the currently logged in user and any tickets that have not been responded to that are ...
Forum Discussion by smassie | 17 Mar 2015 | 3 comments
I need a solution Trying to install the Bulk Closure tool. I get an error when I debug prior to publishing: Project has validation breaks, please correct mapping from ...
Forum Discussion by Paul M Fannin | 27 Feb 2015 | 1 comment
Problem:  The body text of an Incident ticket does not format.  As a result, the text is difficult to read and comprehend. Suggested Solution:  Insert a WYSIWYG, like the one I am typing with presently. (Endpoint Management, 7.5, ServiceDesk, ...
Idea by Soapman | 25 Feb 2015 | 0 comments
I need a solution We really like the Manage Incidents tab in SD 7.5, its a lot better than search on 7.1 as I've said before on the forums. What I wonder is if there's a way ...
This issue has been solved
Forum Discussion by jpellet2 | 23 Feb 2015 | 3 comments
This project simplifies Workflow/ServiceDesk log file analysis per a given TimeSpan.   The Range Slider motif used in this project was plagiarized from: http://atmaworkflow.com/2014/11/26/input-range-sliders/#more-630 Features: ...
Article by bcason | 18 Feb 2015 | 1 comment
I need a solution I am trying to edit one of the proyects in workflow but its giving me this error. any ideas how to fix this? I am a noob with service desk. :p ...
This issue has been solved
Forum Discussion by GSM2588 | 09 Feb 2015 | 5 comments