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I need a solution I've been asked to change the ProcessManager database recovery model from Full to Simple due to concerns over database management.  Aside from recovery of ...
This issue has been solved
Forum Discussion by dgreg6988 | 11 May 2011 | 1 comment
I need a solution Hello, I'm currently having issues with integrating a workflow project that i have written into the servicedesk process manager, i'll try to explain my ...
Forum Discussion by SDriver | 10 May 2011 | 0 comments
I need a solution hi i am going to implement the ServiceDesk in our organization. When i am going to open a incident on ServiceDesk server it gives license error. we installing the ...
Forum Discussion by vikasj | 10 May 2011 | 2 comments
I need a solution We are currently having an issue with the Service Desk application.  Once the updating begins (next to Select Group Action), we are unable to expand or collapse any ...
Forum Discussion by dlmccoy | 10 May 2011 | 8 comments
I need a solution I encountered this error: "Login failed. Make sure your repository user name and password are correct". In SD 7.1, I have checked that the account ...
Forum Discussion by charles.heng | 10 May 2011 | 0 comments
I need a solution Hi, A requirement is placed to me for setting up an environment where it will have NS 7.0 on one box and another box contains ServiceDesk 7.1. May I know whether ...
Forum Discussion by charles.heng | 10 May 2011 | 0 comments
It has been seen that web links within the Description field can cause formatting issue in the Process View window when displaying an incident (see screenshot). The cause of this ...
Blog Entry by Randall Newnham | 09 May 2011 | 0 comments
I need a solution In the submit incident (advanced) screen - How do I modify the items in the type drop down? I am using Symantec Service Desk 7.1 Thanks. Lauri I ...
Forum Discussion by laurib16 | 09 May 2011 | 3 comments
I need a solution hi When i am going to install ServiceDesk on Windows Server 2008 R2 server my NS working fine but when i am going to install ServiceDesk this error message i ...
Forum Discussion by vikasj | 09 May 2011 | 1 comment
I need a solution hi can anybody tell me how user create incident through sending just a mail in servicedesk 7 New Incident in subject Hello, Assuming that in ...
Forum Discussion by vikasj | 08 May 2011 | 2 comments