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Workflow offers a couple of options when working with Sharepoint. There is the Integration Component for Sharepoint List manipulation or there is the library. New   Integration Component Choose "Microsoft" SharePoint Lists ...
Article by AlexHedley | 08 Jul 2016 | 0 comments
When a user gets a patch nofitication for updates or reboot, it would a be enhancement when the user has a direct interaction the servicedesk by clickable links. The user has the oppertunity to post a ticket by email or servicedesk workflow or can ...
Idea by IwistIT | 08 Jul 2016 | 0 comments
Moscow, 6th Floor, INLINE GROUP (Business Centre «TRIO»), 8 March Street, House 1 Building 12, Dinamo Metro Station Tue, 06 September, 2016 ...
Event by Brayden McCleskey | 07 Jul 2016 | 0 comments
I need a solution I'm trying to setup the mail monitor and for some reason, Service Desk can't connect to the mail server.   I verified the password by logging into ...
This issue has been solved
Forum Discussion by lotsill | 06 Jul 2016 | 8 comments
I need a solution When i try to add some HTML in SD version 8 HF2, the layout is crippeld when i save the HTML code. Lot of the tags are stripped out or the complete HTML code is ...
Forum Discussion by IwistIT | 27 Jun 2016 | 1 comment
I need a solution I have a employee who was in ServiceDesk then left the company and has now returned.  A new AD account was created for him, but it will not sync with ServiceDesk.  If ...
Forum Discussion by John Atkins | 27 Jun 2016 | 1 comment
Cook County Farm Bureau, 6438 Joliet Rd, Countryside, IL 60525 Fri, 05 August, 2016 - 9:00 - 13:00 CDT ...
Event by Brayden McCleskey | 21 Jun 2016 | 0 comments
I do not need a solution (just sharing information) I would like to know what the general concensus is with regard to Symantec ServiceDesk from its customers. I have been absent from ...
Forum Discussion by nazareth | 17 Jun 2016 | 1 comment
J. Craig Venter Institute: 4120 Capricorn Lane, La Jolla, CA 92037 *We will have a webcast option for those who can’t attend in person.* ...
Event by Brayden McCleskey | 15 Jun 2016 | 1 comment
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should ...
Download by BRING | 14 Jun 2016 | 0 comments