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Novacoast Webinar; June 24th @ 11 AM EST Tue, 24 June, 2014 - 11:00 - 12:00 EDT Get current with ...
Event by ryanschoenherr | 17 Jun 2014 | 0 comments
I need a solution Hello, We are needing to create a basic report that allows us to report on how many tasks a technician has closed for a period time.  We have run into a problem ...
Forum Discussion by WK01 | 17 Jun 2014 | 5 comments
I need a solution hello everyone, after adjusting a ServiceDesk installation from http to https, i'm unable to adjust the "Integrated Authentication URL" in the ...
This issue has been solved
Forum Discussion by africo | 11 Jun 2014 | 5 comments
I need a solution Hi All, I have to add Header and Footer in all emails from Servicedesk, can any one let men know how to configure header and footer for all outgoing email in ...
This issue has been solved
Forum Discussion by vicky72 | 10 Jun 2014 | 2 comments
I need a solution Hi All, Can any one guide me where to Modify permissions on assigned groups and users in Servicedesk 7.5 sp1/sp2. for Servicedek 7.1 sp2 its location is  ...
Forum Discussion by vicky72 | 09 Jun 2014 | 4 comments
By default, the Select User field (or more precisely, Check if User Exists Using Email Address button next to it) on Submit Incident (Advanced) form only accepts user's primary e-mail, not user's name. There have been questions about why it ...
Article by toomas | 05 Jun 2014 | 1 comment
I need a solution We have an older, ricketty ITMS 7.1 system in production running by some higher power, certainly not due to my prowess. I inherited it at 7.0 and with a lot of nudging ...
This issue has been solved
Forum Discussion by SysAdmin_D | 05 Jun 2014 | 3 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
Live Webinar Wed, 11 June, 2014 - 11:00 - 12:00 MDT In order to improve the quality of information ...
Event by Matthew Steiner | 03 Jun 2014 | 0 comments
I do not need a solution (just sharing information) I have been looking all day for an article that describes how to customize a web part. Primarily the Process Info web part with the ...
Forum Discussion by rrmarlatt | 03 Jun 2014 | 3 comments