I need a solution
In change management we are getting multiple comments into the changes that are system generated. We would not like this to continue, and would like to know how we can ...
I need a solution
Is anyone else having a problem with custom Close Codes? I have 2 SD 7.5 test servers running, pointing to 2 different databases and custom close codes aren't ...
This issue has been solved
I need a solution
Has anyone migrated KB articles and documents from SD 7.1 to 7.5 successfully? I was able to insert the old data into the new database, and it can be seen from the KB ...
I need a solution
Hello Gurus,
As Title says .. Can I do Classifications with spaces?
servicios Internos para Usuarios.Servicio Intranet y Web.Proappcenter
Or I need to ...
This issue has been solved
This may seem trivial but having the ability to sort and move around Process Type Actions would be great. Adding a new action adds it to the top of the list but on an incident this can bury other actions such as editing an incident. Having the ability to ...
I need a solution
Single user is unable to login to our DEV Environment (via IE & Firefox) hence we got the ID merged with a dummy account and tried to re-import the user's ...
Current behavior:
It is no Ticket creation date in the Ticket Overview
Expected behavior:
All relevant ticket information should be displayed on a Ticket Overview
Reasoning:
It is a import Ticket Information
I agree! ...
As of April 2014, Microsoft will no longer offer service to Windows XP. With the deadline approaching, many organizations are either preparing or putting off their respective migration to either Windows 7 or Windows 8. With a well-crafted Windows ...
Version
Documents
Workflow 7.1 SP2
Symantec™ Workflow 7.1 SP2 Release Notes
Symantec™ Workflow 7.1 MP1, SP1, SP2 Component Guide
Symantec™ Workflow 7.1 SP2 User Guide
...
I need a solution
Hello,
I would be very interested to hear some opinions about ServiceDesk 7.5 verse 7.1SP2.
We are looking at upgrading from ServiceDesk 7.1SP2 to 7.5. Some ...