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The intent of the attached query is to provide an alternative reporting mechanism for Year by Month aggregate Ticket activity. The Column legend is as follows:       ...
Blog Entry by bcason | 17 Mar 2015 | 0 comments
57947 62741 ASDeskS ...
Symantec Product by Admin | 17 Mar 2015 | 0 comments
I need a solution I am trying to come up with a way of listing the tickets that are owned by the currently logged in user and any tickets that have not been responded to that are ...
Forum Discussion by smassie | 17 Mar 2015 | 3 comments
Del Frisco's Double Eagle Steak House Tue, 17 March, 2015 - 15:00 - 17:00 MDT Symantec and ...
Event by Jenna Cleaveland | 12 Mar 2015 | 0 comments
Daniel's Broiler Bellevue Place 10500 Northeast 8th Street #2100 Bellevue, WA 98004 Tue, 14 April, 2015 - 15:00 - 18:00 PDT ...
Event by Intuitive Rob | 12 Mar 2015 | 0 comments
I need a solution Need a way for the end user to close out their ticket if they solve the problem before the ServiceDesk person contacts them.  I'm sure this is a permissions ...
This issue has been solved
Forum Discussion by phoward74 | 11 Mar 2015 | 3 comments
In this Article I will explain how to use the REST Generator within Workflow 7.6. I'm going to be using the RESTful APIs available in to us from http://swapi.co/ . The Star Wars API. A little background: REST or Representational ...
Article by AlexHedley | 06 Mar 2015 | 2 comments
Real-time Dashboards, reporting and alerting Struggling with monitoring and reporting?  Tired of building reports daily?......  Build robust dashboards that provide POWERFUL ...
Blog Entry by ryanschoenherr | 05 Mar 2015 | 0 comments
I need a solution Trying to install the Bulk Closure tool. I get an error when I debug prior to publishing: Project has validation breaks, please correct mapping from ...
Forum Discussion by Paul M Fannin | 27 Feb 2015 | 1 comment
Problem:  The body text of an Incident ticket does not format.  As a result, the text is difficult to read and comprehend. Suggested Solution:  Insert a WYSIWYG, like the one I am typing with presently. (Endpoint Management, 7.5, ServiceDesk, ...
Idea by Soapman | 25 Feb 2015 | 0 comments