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Hey all,  First time posting here on the forums but I've used you all many times to create wonderful things.  A few years back I wrote a quick project to make searching much easier in our environment and though it hasn't been updated in ...
Download by wwarren | 01 Feb 2016 | 0 comments
I need a solution Hi All, Please can someone help me to solve this. I am new to the workflow solution and have not had much practice. I am lookig for a simple way to automatically ...
Forum Discussion by ABrain | 29 Jan 2016 | 9 comments
I do not need a solution (just sharing information) Does anyone know of a way to disable or remove the Windows authentication from custom forms? We have a mixed environment with a ...
Forum Discussion by jpellet2 | 26 Jan 2016 | 4 comments
I need a solution Can someone please confirm what the minimum version the user need to user ServiceDesk? I have read some places its only IE 10 and above and other its 7/8/9 ...
This issue has been solved
Forum Discussion by Michael19 | 21 Jan 2016 | 2 comments
I need a solution Hi, I'm hoping someone has a solution for me. I'm looking for a way to send only a certain email template in txt format and not HTML Is there a way ...
Forum Discussion by Ilze | 20 Jan 2016 | 2 comments
I need a solution Good morning everyone, For some time our tech staff have been reporting issues with the following: During the creation of a ticket, if a user does not complete ...
Forum Discussion by resendesw | 19 Jan 2016 | 2 comments
I need a solution Hi, I have a weird issue. Why the Servicedesk create ghost incidents? for example, my users create the IM-000035 and then the system create IM-000040 and IM-000041 ...
Forum Discussion by mariomendez83 | 13 Jan 2016 | 1 comment
I need a solution HI Team,   I am new to Altris Service desk, I would like implement connector to access Altris ServiceDESk(7.5)  using Service Desk API via JAVA. Then I like ...
Forum Discussion by Govind83 | 05 Jan 2016 | 7 comments
I need a solution Error: Application Name : SD.IncidentManagement Process ID : 6172 Date :12/17/2015 11:01:21 AM Log Level :Error Log Category ...
Forum Discussion by melina.pereira | 17 Dec 2015 | 4 comments
In this Article I'm going to show you how to use the Repository in Workflow . The Repository is a great place to store your workflows, keep a backup and see the changes throughout the process. When you install Workflow you have an option ...
Article by AlexHedley | 14 Dec 2015 | 0 comments