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I need a solution I am trying to setup the Workflow server for ServiceDesk. After the installation of the work flow server and run the System Diagnostics check (before installing ...
Forum Discussion by Brian Dillehay | 26 Feb 2014 | 0 comments
I need a solution Hi, Error when I opening the project SD.Email.InboundManagement.   1 ...
This issue has been solved
Forum Discussion by Olga Kachalova | 28 Feb 2014 | 4 comments
I need a solution Hi, all In the current version do not save permissions in groups. After saving permissions changes nothing. I use IE ver.11.   ...
This issue has been solved
Forum Discussion by Olga Kachalova | 03 Mar 2014 | 2 comments
I need a solution Hi, all I use Service Desk 7.5 MP1. When I try to publish the project it throws this error (error & log in attach). "hexadecimal value 0x1E, is an ...
Forum Discussion by Olga Kachalova | 24 Feb 2014 | 3 comments
I need a solution I'm trying to figure where the global ReportProcessID value (not variable) originates, in an attempt to understand how the values from the "Reporting" ...
Forum Discussion by africo | 23 Feb 2014 | 2 comments
I need a solution I am trying to create a report in ServiceDesk 7.5 that displays all of the incidents we have on Hold and displays the date that they will be coming off hold. I cannot ...
This issue has been solved
Forum Discussion by jheft | 19 Feb 2014 | 2 comments
I need a solution Hello, I require some assistance logging into the ServiceDesk Process Manager web page. When I try logging in I get the following message, "Invalid ...
This issue has been solved
Forum Discussion by InsentraCameronM | 18 Feb 2014 | 3 comments
I consider it normal that you can print a ticket in a way that it can be used. Now, if the incident details extend the box they are not fully printed. I know that it is possible to create a workflow for this, but that should not be necessary, you should ...
Idea by Koen van Carglass | 18 Feb 2014 | 1 comment
I need a solution Does the system provide the the function to attach a closed CMR to an incident? CMR?  Are you referring to a CMR?  Are you referring to a Change Management ...
Forum Discussion by Soapman | 14 Feb 2014 | 1 comment
There is already a UsingChangeManagement variable under ServiceDesk Application Settings.    Why wouldn't these be disabled if using that?   Shouldn't there also be a UsingProblemManagement?   I know I can always uninstall both Change/Problem ...
Idea by Justin Dybedahl | 14 Feb 2014 | 0 comments