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My company is currently getting ready to go live with ServiceDesk 7.5.   I've modified the Technician Feeder for ServiceDesk 7.5 MP1 and figured I'd share some of the useful modifications that I've made.   Use this at your own risk as ...
Download by Justin Dybedahl | 24 Jun 2013 | 0 comments
I need a solution I have developed a web page that uses the Get Current User component to identify the user.  Their logon Id is then used to pull the list of computers associated with ...
This issue has been solved
Forum Discussion by M Rutledge | 20 Jun 2013 | 4 comments
I need a solution One of our application came with an SDK that will allow us create a screen to do password resets.  Is there anyway for workflow create a intergation that will be able ...
Forum Discussion by bricast | 19 Jun 2013 | 3 comments
I need a solution Does anyone know if you can have more than 1 process time, an example would be the overall Process Time and a process time for a sub task to the main ticket?   ...
Forum Discussion by Michael19 | 17 Jun 2013 | 0 comments
I need a solution I would like to create a web page for users to search for a user object in eDirectory and add an attribute to the user object if it doesn't exist or update the ...
Forum Discussion by SyncUp | 15 Jun 2013 | 2 comments
I need a solution Hi all,   I am trying to create a change request process with workflow.  I've set up a form start workflow dialog that allows a user to create a Change ...
Forum Discussion by Jammes | 14 Jun 2013 | 1 comment
I need a solution I need to create and insert rows into a table for each element in a collection.  Using the Multiple Value Mapping component I selected the approriate 'Source ...
This issue has been solved
Forum Discussion by M Rutledge | 13 Jun 2013 | 2 comments
I need a solution Has anyone had any luck getting data out of an XML file? I've tried using the 'Read Object from XML' component but I keep getting an error saying there ...
Forum Discussion by Shovel | 12 Jun 2013 | 3 comments
I need a solution I am trying to add a resource association for purchased licenses to the software license. The purchased license record gets created every time and is working as ...
Forum Discussion by Robert Klingsporn | 12 Jun 2013 | 0 comments
I need a solution Hi, I am trying to setup a workflow that should send an email to all the users in a particular group. The name of the AD Group will be taken from an application ...
This issue has been solved
Forum Discussion by snm1502 | 11 Jun 2013 | 4 comments