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7.x

Results for 7.x

There is no ability to add mulitple files at once to the Incidents Attachment web part on the process pages. You currently have to click the Add Attachments button -> form pops up _> select the file and hit Save -> form closes. Can an ...
Idea by Aryanos | 08 Oct 2013 | 0 comments
I need a solution I am looking for articles, videos, any kind of documentation on how to use search for user/group and use that to assign a task to. I created a custom workflow that I ...
Forum Discussion by rrmarlatt | 30 Sep 2013 | 1 comment
I need a solution I have multiple approval levels (approval 1, approval 2, etc) and would like to have the checkbox editable only at the the level 1 approval. I tried adding another ...
Forum Discussion by Aryanos | 24 Sep 2013 | 4 comments
I need a solution Hi all! We are now integrating with SAP, and SAP could send us an XML-formatted data via HTTP POST request. I'm not sure if there is any workflow component ...
Forum Discussion by Andrey Tatarnikov | 24 Sep 2013 | 4 comments
Just recently, a grid component in a workflow application stopped functioning properly in Chrome and FireFox. This grid is supposed to allow people to click on a row, then click on a button on the page to edit the record represented by that row. When ...
Article by DannyTW | 23 Sep 2013 | 3 comments
I need a solution I have a CSV file with one rowq of field names and one row of actual data Field1Name, Field2Name, Field3Name Field1Data, Field2Data, Field3Data I'm ...
This issue has been solved
Forum Discussion by Shovel | 24 Sep 2013 | 3 comments
I need a solution I have a Web form that will throw errors with the message "Error,Tuesday, September 17, 2013 8:31:52 AM,Exception at Run method with message :The underlying ...
Forum Discussion by M Rutledge | 17 Sep 2013 | 2 comments
Servicedesk supports the ability to allow incoming emails to automatically create incidents, or to go into a classification process that allows a manager to determine if the email should become an incident, change or problem ticket. Along with handling ...
Download by BRING | 16 Sep 2013 | 1 comment
I need a solution This is the first time I've tried to connect to anything other than a SQL database.  I am trying to connect to Oracle to pull RC codes.  I'm not sure what is ...
This issue has been solved
Forum Discussion by John Atkins | 16 Sep 2013 | 5 comments
Out of the box, ServiceDesk 7.5 MP1 does not include the ability to look at an incident and quickly determine how many times it has changed hands.   This information is useful to determine where the breakdown in the handling process happened and possibly ...
Download by Justin Dybedahl | 12 Sep 2013 | 0 comments