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Dynamic Product Detection (DPD) is the method that Shavlik’s scan engine uses to determine what supported products are installed on the machine.  This tool was created for troubleshooting patch scan issues where Shavlik needs to know what is going on ...
Article by SK | 28 Mar 2014 | 0 comments
Table of content Introduction Inactive Computers Shelved computers Seasonality Impact on Inventory  Conclusion References Introduction I am working with a customer that manages a lot of computers world-wide since ...
Article by Ludovic Ferre | 04 Mar 2014 | 0 comments
Issue: The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7 Error: The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs   <event date='02/22/2014 ...
Article by JasonI | 25 Feb 2014 | 0 comments
Introduction: I recently release the first version of a Software Delivery trending tool for SMP [1]. With a few weeks of operations in production it is time to share some interesting result that are showing how useful the tool can be when it comes to ...
Article by Ludovic Ferre | 24 Feb 2014 | 0 comments
Introduction Design Implementation Conclusion References Introduction In a previous article [ 1 ] we learnt how to create a gauge-control to quickly review the patch compliance level for a server. How ...
Article by Ludovic Ferre | 07 Mar 2014 | 0 comments
Introduction Creating the control Html code Javascript code Processing Options Verifying the results Integrating on the SMP Creating the web part Adding the web part to ...
Article by Ludovic Ferre | 14 Feb 2014 | 0 comments
Question: Do we have a whitepaper/write-up on how to deploy a successful patch deployment solution in a low bandwidth environment? No, but it sounds like a good idea for one. In the interim, though: There are a lot of variables that ...
Article by MThrift | 12 Feb 2014 | 0 comments
I previously wrote up my updating Java process as an article for 7 update 45, but when 7 update 51 came out our users were still presented with an update Java prompt.  In order to try to simplify the process for myself going forward, I decided to post ...
Article by Sally5432 | 22 Jan 2014 | 6 comments
What is this about? In this article we will have a look at portfolio of both Symantec and Norton Security products. The introduced list will include both Enterprise products in case of Symantec family and Consumer products from Norton family. Some of ...
Article by SebastianZ | 07 Jan 2014 | 2 comments
Symantec Management Platform 7.5 Red Hat Patching   1.      Configuration 2.      Initial Setup 3.      Policy Creation 4.      Agent Commands for Linux   Configuration Assumptions:  SMP is configured properly, ...
Article by JasonI | 05 Dec 2013 | 0 comments