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Problem: When using Backup to Tape job to backup MS Exchange 2010 databases with proper Granular Recovery Technology settings and hard drive, the following error message returned and the job failed : V-79-57344-4617 - The backup-to-disk ...
Idea by anpanman | 28 Sep 2014 | 0 comments
Currently Symantec requires the services account to have several user rights privledges. It also requires membership of backup operators and  domain or local administrators (TECH36718).  This conflicts with best practices, security strategies, and is ...
Idea by IT@SA | 18 Aug 2014 | 0 comments
We had a case (05692459) because the ArchiveExplorer (AE) was suddenly no more visible to a user (UserA) which only had delegated access to an EV-enabled mailbox (UserB). With an update on the EV-Client 9.0.4, this behavior has changed and since then the ...
Idea by JRev | 08 Jan 2014 | 1 comment
The current daily Spam Manager quarantine email is really difficult to read on mobile devices (our company uses iPhones in particular).  One has to scroll left and right through the list of messages quarantined to figure out which email needs to be ...
Idea by sanukc | 20 Dec 2013 | 0 comments
Right now, Outlook Instant Search only looks at Metadata Cache. Outlook Instant search (The search function in Outlook that piggy backs off of Windows Desktop Search)  needs to look at Item Content Cache as well as the Metadata Cache so ...
Idea by damw | 11 Dec 2013 | 1 comment
I am very disappointed on how much this product has changed from version 2010.  This product takes you back to the last Millenium with its functionality.  As far as the way it looks, it looks pretty good, goes along with all the other trendy stuff out ...
Idea by Cetech | 16 Oct 2013 | 2 comments
Our company receives emails quite frequently from our bank that include encrypted, compressed files.  I know the sender and would prefer not to have to release these from SMSME Quarantine every time.  Having the ability to create an exception for ...
Idea by Neil.Danzig | 04 Oct 2013 | 0 comments
Hi, when trying to backup a virtualized database cluster, one finds the problem, that the necessary backups collide with each other. To explain the problem, hav a look at the following example: There is a SQL-Cluster composed of two VMs (VM ...
Idea by Caroline Kiel | 24 Sep 2013 | 2 comments
Hi, When backing up Exchange data in a frontend / backend server environment, the databases to back up are shown either in the backend server or in the DAG entry. Since Microsoft doesn't allow to backup from the mailbox servers, the data is ...
Idea by Caroline Kiel | 15 Aug 2013 | 0 comments
Since it's according to closed Symantec case 04044307 it isn't possible to use (all or some?) 3rd party custom forms at the same time as the Enterprise Vault adon for Outlook we believe there's a need for such improvement. Any ...
Idea by KWT | 19 Jul 2013 | 2 comments