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            Currently, when a previously discovered AD account has been deleted, Clearwell continues to show it in the employee list. While this follows Clearwell's core tenet of data retention, this may create an issue for customer accountability. ...
Idea by Seanjustin | 07 Nov 2014 | 0 comments
Problem: When using Backup to Tape job to backup MS Exchange 2010 databases with proper Granular Recovery Technology settings and hard drive, the following error message returned and the job failed : V-79-57344-4617 - The backup-to-disk ...
Idea by anpanman | 28 Sep 2014 | 0 comments
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints". These Blueprints are designed to show backup and recovery challenges around specific technologies or functions and how Backup Exec ...
Article by GFK | 27 Aug 2014 | 0 comments
Currently Symantec requires the services account to have several user rights privledges. It also requires membership of backup operators and  domain or local administrators (TECH36718).  This conflicts with best practices, security strategies, and is ...
Idea by IT@SA | 18 Aug 2014 | 0 comments
The answer is almost! Even the smallest business, if relying on IT systems for critical operations like sales, production, industrial control system, tax processing or electronic receipt, some kind of DR capability should be in place. Depending on ...
Article by RAPHAEL F CARVALHO | 20 Jun 2014 | 0 comments
Technical White Papers are designed to introduce Symantec partners and end users to key technologies and technical concepts that are associated with the Symantec Backup and Recovery product family. The information within a Technical White Paper will ...
Article by GFK | 18 Jun 2014 | 0 comments
Cena comum no departamento de TI de praticamente qualquer empresa: Precisamos comprar um novo Storage! Seja porque o Storage atual está próximo a ficar sem garantia, ou não suporta mais a performance dos ambientes a que serve, ou mesmo a necessidade ...
Article by RAPHAEL F CARVALHO | 06 Mar 2014 | 0 comments
We had a case (05692459) because the ArchiveExplorer (AE) was suddenly no more visible to a user (UserA) which only had delegated access to an EV-enabled mailbox (UserB). With an update on the EV-Client 9.0.4, this behavior has changed and since then the ...
Idea by JRev | 08 Jan 2014 | 1 comment
The current daily Spam Manager quarantine email is really difficult to read on mobile devices (our company uses iPhones in particular).  One has to scroll left and right through the list of messages quarantined to figure out which email needs to be ...
Idea by sanukc | 20 Dec 2013 | 0 comments
As a Disaster Recovery and High-Availability Consultant, I've participated in several disaster recovery exercises, for different customers in different industries, most of them large financial institutions, that are severely regulated here in Brazil ...
Article by RAPHAEL F CARVALHO | 16 Dec 2013 | 0 comments