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Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.    This document applies to SMP 7.5 SP1. For SMP versions prior to 7.5 SP1, see ...
Article by dougj | 15 Aug 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
The 7.5 SMP Agent for Unix, Linux and Mac (ULM) uses its own certificate store.   It is possible, and sometimes required, for the ULM agent to store multiple certificates. Such instances include when the Notification Server (NS) and Site Server ...
Article by dougj | 13 Aug 2014 | 1 comment
The following shows three attempts to install the SMP Agent for Unix, Linux and Mac (ULM) 7.5 SP1 from an SSL-enabled SMP server.    Incorrect method : This method does not specify a protocol (http or https) nor SMP certificate ...
Article by dougj | 13 Aug 2014 | 0 comments
Today's little download is a simple log collecting script which I use for opening Symantec Support cases. It creates in the same folder as the batch file a log folder and dumps into it the following, Windows Event Logs Installed Programs ...
Download by ianatkin | 07 Jul 2014 | 4 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments