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I need a solution Hi All, I have to add Header and Footer in all emails from Servicedesk, can any one let men know how to configure header and footer for all outgoing email in ...
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Forum Discussion by vicky72 | 10 Jun 2014 | 2 comments
I need a solution Hi All, Can any one guide me where to Modify permissions on assigned groups and users in Servicedesk 7.5 sp1/sp2. for Servicedek 7.1 sp2 its location is  ...
Forum Discussion by vicky72 | 09 Jun 2014 | 4 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
I need a solution Hi all. I need to remove all references to the KB in the simple end user request form in ServiceDesk 7.5 SP1. I understand that I need to modify this project and I ...
This issue has been solved
Forum Discussion by Patrik Rowinski | 07 May 2014 | 2 comments
I need a solution We are currently using the latest Servicedesk solution from ALTIRIS (boss thinks its 7.5 may be higher..). My team had a discussion about the ability to paste ...
Forum Discussion by Chilimac | 17 Apr 2014 | 2 comments
I need a solution Hi, I need to create a Workflow similar to Incident Management in which I have to create. 1 A form which will create a ticket but should assign a custom ...
Forum Discussion by hussainshah | 11 Apr 2014 | 3 comments
I need a solution Hello, We have a custom workflow failing intermittently with below error logs. This has started after we upgraded our Altiris environment to 7.5. Our SD ...
This issue has been solved
Forum Discussion by snm1502 | 19 Mar 2014 | 5 comments
I need a solution By default ServiceDesk sets the document mode in IE to IE7 standards. <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7"/> ...
This issue has been solved
Forum Discussion by C. Scott Asbach | 18 Mar 2014 | 2 comments
I need a solution Hi, Is there a document that illustrates the process of adding a new CAB Group in SD 7.5. I added a new group and members to it however, it has not come up in the ...
This issue has been solved
Forum Discussion by snm1502 | 16 Mar 2014 | 3 comments
I need a solution Hello All, Not sure if this a possibility, however, I have been asked to provide access (read only) to the APIs and its documentation of ServiceDesk 7.5 which our ...
This issue has been solved
Forum Discussion by snm1502 | 15 Mar 2014 | 4 comments