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Large companies often have employees with the same name. In the sample case shown here, "John Doe" will be used, but there might be three Bill Smith's or two Sun Li's. One of challenges is knowing which is the correct name to use, so ...
Article by BRING | 07 Feb 2011 | 0 comments
This article describes how to migrate ServiceDesk to a new server and also how to migrate the SQL Server to a new SQL Server.  There are situations where moving the applications to new hardware or other servers may be necessary.  From a very high ...
Article by BRING | 12 Jan 2011 | 3 comments
Sometimes, when using applications, we look at the title of a policy, task, or application menu choice,  thinking to ourselves, "That's pretty straightforward and easy to understand".  Other times we may look and say, "what in the ...
Blog Entry by BRING | 29 Jun 2009 | 0 comments
Recently, I encountered a Application Metering problem, which was evidenced by constantly seeing the following three errors in the Altiris log files. Error 1: Priority: 2 Date: 6/23/2009 12:41:41 PM Tick Count: 11234656 Host Name: ...
Blog Entry by BRING | 23 Jun 2009 | 0 comments
There are often cases where you might have some unique reporting requirements, to have data associated in a specific way, and need to be able to run the reports based on that data very quickly. Often, there are environmental concerns that put constraints ...
Article by BRING | 23 Jun 2009 | 1 comment
Local Security Solution is a great tool. Included in its capabilities is the ability to manage and randomize passwords for local users, specifically the local Administrator account. This is great because it provides proper and secure access and password ...
Article by BRING | 19 Jun 2009 | 2 comments
Recently, while trying to optimize collection refresh times on a 6.x Notification Server, some analysis was performed using the vcollection view.  It was observed that there were a substantial amount of collections, over 1500, that were titled ...
Blog Entry by BRING | 27 May 2009 | 0 comments
Only when you are in a hurry do things not work as expected. Especially when things were previously working.  All of the sudden the Notification Server 6.0.6074 - R9, with Patch Management 6.2 Sp1 could not automatically access the internet to download ...
Blog Entry by BRING | 18 May 2009 | 0 comments
  While attempting to run a report for local administrator password access from Local Security Solution 6.1 (LSS),  the report, for some of the client machines, rather than referencing a computer/username, displayed "User RID 500" instead. ...
Blog Entry by BRING | 14 May 2009 | 4 comments
While recently working a Recovery Solution issue, we encountered some problems.  The clients could not register and SSM jobs were not completing.  Upon reviewing the Event Viewer logs, we saw a consistent sequence of errors  Altiris Recovery Solution ...
Blog Entry by BRING | 28 Apr 2009 | 2 comments