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Mac Managed Software Delivery now includes Detection or Compliance rules. Often, it is helpful to verify the packages installed on mac clients. The default command is to find the package name, then run 'pkgutil ---pkginfo <pkg name>'. ...
Article by dougj | 20 Jan 2016 | 2 comments
The aex-helper utility has an option to uninstall the SMP Agent for Unix, Linux and Mac (ULM). Examples of using this command follow.  aex-helper uninstall all -s  - shows solutions that are available for uninstallation. Does not uninstall ...
Article by dougj | 03 Dec 2015 | 0 comments
The Unix, Linux and Mac ( ULM ) agent install page in  SMP  console has a button to " Import computers from a selected file". This button is a blue arrow point to a white  rectangle. Corresponding to this, is a link on the same page ...
Article by dougj | 18 Sep 2015 | 0 comments
After upgrading to SMP & Inventory Solution 7.6 HF4, the Inventory Solution Plug-in Upgrade policy incorrectly indicates that Unix, Linux and Mac (ULM) computers need to upgrade the inventory plug-in. The filter applied by default to this policy is ...
Article by dougj | 18 Sep 2015 | 0 comments
When installing the SMP agent for Mac, the installation fails or displays an expired certificate message. This affects only the SMP Agent for Mac 7.5 SP1+. It does not affect any 7.6 versions. When running the agent install from a command line, the ...
Article by dougj | 26 Aug 2015 | 0 comments
 On occasion, it is necessary to troubleshoot Managed Software Delivery (MSD) detection rules. The following information may prove helpful to finding this information on both the NS and on a Unix, Linux and Mac (ULM) client computer.  For example, ...
Article by dougj | 17 Aug 2015 | 0 comments
To force a Unix, Linux or Mac (ULM) managed client to recreated software component data, do the following:  1. In the NS console, create or edit an inventory task or policy with the following options (the process and options are the same ...
Article by dougj | 25 Jun 2015 | 0 comments
As of SMP 7.6, the NS Agent for Mac includes a native pkg file to install the agent. This method is in addition to the previous methods of installing the NS Agent for Mac using a bootstrap or the native package files. One purpose for providing ...
Article by dougj | 21 May 2015 | 1 comment
Installation of the NS Agent for ULM (and likely windows clients, as well) fails even when SSL/HTTPS is not configured on the NS/SMP server.  This applies to installations done from the NS console and by manually running an installation package or ...
Article by dougj | 12 May 2015 | 0 comments
Tasks have an advanced option to collect output data. This data is what would appear on the client computer's screen if one were watching the task execute real-time or if one manually executed the task in a shell window. The option is found on the ...
Article by dougj | 23 Apr 2015 | 0 comments