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This is a sample Symantec Workflow project and accompanying 13-minute video designed to illustrate several process automation ideas related to Symantec Mobile Management.  ...
Video by ChrisBern | 20 Jul 2012 | 1 comment
I need a solution I'm trying to publish a new workflow to a server enviroment.  Since the dev system cannot talk to PROD, I used the Deploy Package option to create a ZIP file. ...
Forum Discussion by ToddBarczak | 06 Oct 2011 | 1 comment
This paper presents the details about which pieces of a workflow or ServiceDesk are important to back up to ensure a successful restore. It is important to understand that a number of architectural components of a workflow cannot be backed up while the ...
Article by Steven.Riley | 26 Sep 2011 | 0 comments
I recently had to build a new Workflow 7.1 server and realized that the past KB articles didn't address product changes and the new requirements of Windows 2008 R2.  *Updated on Jun 10th, 2011 to reflect new findings on remote SQL* My ...
Article by scottwed | 13 Jun 2011 | 10 comments
I need a solution Hi. We have a project with creating portal on the WF with data from CMDB. We create new data class, resource assosiation type and resource type. And we ...
Forum Discussion by AMakarenko@leta.ru | 10 Mar 2011 | 8 comments
This document is intended to assist IT Administrators in the use of Workflow solution with their current installation of Symantec Service Desk, covering some of the service feeders available for the IT Administrator to develop on. This paper ...
Download by Steven.Riley | 15 Nov 2010 | 2 comments
  The approach to designing an IT architecture and implementation is changing from a technology-centered paradigm to a solution that is based on business process orchestration. When IT solutions are centered on business processes, an enterprise can ...
Download by Steven.Riley | 12 Nov 2010 | 0 comments
I'm creating this article in response to a forum question.   It demonstrates how to use a SELECT .. IN statement using the SQL query generator.  There are a couple of pitfalls involving the input parameters and formatting the input CSV string.   ...
Article by scottwed | 05 Nov 2010 | 1 comment