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It looks like the language table in the ProcessManager database is empty. In the user screen, the drop down list "Language" from the Process manager settings tab is empty untill this table is populated. (Endpoint Management, 7.1, 7.x, ...
Idea by Fabrice B M Raud | 07 May 2013 | 0 comments
Support for Internet Explorer 10.   Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently using Servicedesk ...
Blog Entry by BRING | 08 May 2013 | 0 comments
Implementing SSL is a great way to secure the communication between clients and servers. The encryption implemented protects the corporate data exchanged between the clients and the protected servers. Servicedesk supports using SSL, and it is best ...
Article by BRING | 30 Apr 2013 | 0 comments
SLA levels and design have been an area of Servicedesk that has improved over various releases. As development has improved the product, those improvements come by recognizing where certain functions could have been improved. This article describes one ...
Article by BRING | 25 Apr 2013 | 0 comments
As of April 2014, Microsoft will no longer offer service to Windows XP. With the deadline approaching, many organizations are either preparing or putting off their respective migration to either Windows 7 or Windows 8. With a well-crafted Windows ...
Blog Entry by ohzone | 15 Apr 2013 | 0 comments
  Version Documents Workflow 7.1 SP2 Symantec™ Workflow 7.1 SP2 Release Notes Symantec™ Workflow 7.1 MP1, SP1, SP2 Component Guide Symantec™ Workflow 7.1 SP2 User Guide ...
Article by CNWilliams | 15 May 2013 | 2 comments
Point Loma Nazarene University Thu, 09 May, 2013 - 10:00 - 14:00 PDT Location Point Loma ...
Event by adude | 09 May 2013 | 0 comments
Introduction One of the things that many Servicedesk technicians would like is an email notification when emails are sent to the tickets for which they have task assignments. The changes to the SD.Email.Monitor process outlined below provide this ...
Article by BRING | 05 Apr 2013 | 0 comments
Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start? Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq ...
Blog Entry by ohzone | 03 Apr 2013 | 0 comments
This combination of components has a unpleasant restriction. There is no easy way to implement a flow like this: Hanging Path Trigger --> A rules dependent on component caught by trigger --> Go To Component By ID/Name Why? Because ...
Idea by AnaMan | 29 Mar 2013 | 0 comments