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Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point ...
Idea by QuietLeni | 16 Sep 2014 | 0 comments
Dear Symantec, One of the increasing issues that I have, now that Symantec has made Service Desk 7.5 upgradable, is merging any changes to an existing Servicedesk Workflow into the new Workflows that are provided with the upgraded version. For ...
Idea by QuietLeni | 18 Aug 2014 | 0 comments
Symantec, At the moment, if I want to make a choice list in Workflow, I can do it, but it is usual that a list of choices for a value can have spaces in it, "Process Started" and "Process Stopped" (so we can populate dropdowns), ...
Idea by QuietLeni | 11 Jul 2014 | 0 comments
Dear All, I have been working with the Service Catalog Request Template and I noticed something very strange. Every time you go into the tasks of a derived project, it would require you to Authenticate/Login, whether or not you have just come from ...
Download by QuietLeni | 31 Mar 2014 | 0 comments
I need a solution Dear All, I am trying to check my project into my server and I am getting an error when trying to create the folder: When I look into the Error Log, I ...
This issue has been solved
Forum Discussion by QuietLeni | 10 Dec 2013 | 6 comments
I need a solution Dear All, I have a process that I need to set up and I need it to sit within the Process Manager, using something similar to the most excellent Service Request ...
Forum Discussion by QuietLeni | 10 Dec 2013 | 1 comment
Dear Symantec, I have been creating Windows Service Workflows in SMP 7.1 and the installation process was to generate an installer, then run the installer and then run the install.bat in the \bin directory which essentially includes: ...
Idea by QuietLeni | 05 Dec 2013 | 5 comments
I need a solution Dear Symantec, I have a Windows Service Workflow that I want to publish so that I can install it on a server. I used to be able to go to: File->Publish ...
This issue has been solved
Forum Discussion by QuietLeni | 03 Dec 2013 | 2 comments
I need a solution Dear All, I am running the upgrade of Workflow 7.1 to Worklow 7.5 and getting the following error: Database integration strategy failed due to an error: The ...
Forum Discussion by QuietLeni | 26 Nov 2013 | 13 comments
I need a solution I am trying to compile my Workflow 7.1 installer for a workflow and I am getting the following ouput when i run the makesetup.bat: Workflow Solution: Make Setup ...
Forum Discussion by QuietLeni | 16 Oct 2013 | 4 comments