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When installing the SMP agent for Mac, the installation fails or displays an expired certificate message. This affects only the SMP Agent for Mac 7.5 SP1+. It does not affect any 7.6 versions. When running the agent install from a command line, the ...
Article by dougj | 26 Aug 2015 | 0 comments
To force a Unix, Linux or Mac (ULM) managed client to recreated software component data, do the following:  1. In the NS console, create or edit an inventory task or policy with the following options (the process and options are the same ...
Article by dougj | 25 Jun 2015 | 0 comments
As of SMP 7.6, the NS Agent for Mac includes a native pkg file to install the agent. This method is in addition to the previous methods of installing the NS Agent for Mac using a bootstrap or the native package files. One purpose for providing ...
Article by dougj | 21 May 2015 | 0 comments
The Unix, Linux and Mac (ULM) Client Task Agent does the following for a Unix Shell Run Script task: 1.       Create a temporary file containing the text of the script at path: /opt/altiris/notification/basetasks/var/script.xxxxxxx/script.  2. ...
Article by dougj | 13 Apr 2015 | 0 comments
Inventory Solution will gather font data from client machines running supported versions of the Mac OS X operating system.  Font Types Inventory Solution will search for the following font types:   True Type Fonts:  FFIL ttf ...
Article by dougj | 28 Jan 2015 | 0 comments
There are several ways to gather inventory data for evaluation and troubleshooting purposes. Any or all of the following methods may be used. 1. Capture copies of NSE files  It is possible to capture copies of the NSE file(s) being sent to ...
Article by dougj | 19 Jan 2015 | 0 comments
The Client Task Agent Command Line Utility The actual binary can be found in the ‘/opt/altiris/notification/ctagent/bin’ directory. A link to aex-cta is found in the ‘/usr/bin’ directory, which is in most Unix, Linux and Macintosh path ...
Article by dougj | 19 Jan 2015 | 0 comments
As of the Agent for Unix, Linux and Mac (ULM) 7.1, it is possible to configure which resource keys to ignore during generation of NSE events. This allows for exclusion of any values that would cause a conflict in a given environment. (An NSE event is ...
Article by dougj | 16 Jan 2015 | 0 comments
In some circumstances, it may be necessary to assign a new resource guid value to a Unix, Linux or Mac (ULM) client. This is typical in the case of merged computer resources in the NS console and two or more clients are assigned the same guid.    ...
Article by dougj | 16 Jan 2015 | 0 comments
Inventory tasks and policies include rules based on a default set of file extensions. These extensions are pre-defined in the Symantec_cmdb. In order to create a rule for a file extension that is not currently available in an inventory rule, the ...
Article by dougj | 16 Jan 2015 | 0 comments