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Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.    This document applies to SMP 7.5 SP1. For SMP versions prior to 7.5 SP1, see ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
How to check Symantec Management Agent logs of client computer (and other things to do), within SMP Console using Real Time System Management solution   Case: Very often we need to perform analyze of logs on client ...
Article by Igor Perevozchikov | 01 Aug 2014 | 0 comments
ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue: You can access the ITMS 7.5 SP1 HF1 release notes from the following location: Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology ...
Blog Entry by kedar_k | 21 Jul 2014 | 6 comments
Migration : A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application. Upgrade : An upgrade is ...
Blog Entry by kedar_k | 19 Jun 2014 | 0 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
Merging is based on resource key names and values. Unix, Linux and Mac (ULM) systems that have even a single matching resource key name and value combination will merge. Typical causes are: Common mac addresses from virtualization software or ...
Article by dougj | 02 May 2014 | 0 comments
Introduction Inventory Solution provides hardware and software details on devices in your environment. Understanding how Inventory works, and how to troubleshoot problems, will give you the confidence needed to report accurate, relevant data. This is ...
Article by Joel Smith | 28 Apr 2014 | 1 comment