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Attached is a report that will provide a list of all of the software updates that are downloaded and staged by the Patch Managment Solution, but are disabled without being superseded.  To import this report right click on the folder you want to ...
Article by eglismann | 26 Aug 2014 | 1 comment
Attached is an excel sheet with the mappings for the following Tables>Columns>Solution Views>Tables>Columns>Solution Stored Procedures>Tables>Solution Functions>Tables>Solution All of these were created on ...
Article by eglismann | 26 Aug 2014 | 2 comments
Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.    This document applies to SMP 7.5 SP1. For SMP versions prior to 7.5 SP1, see ...
Article by dougj | 15 Aug 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
The 7.5 SMP Agent for Unix, Linux and Mac (ULM) uses its own certificate store.   It is possible, and sometimes required, for the ULM agent to store multiple certificates. Such instances include when the Notification Server (NS) and Site Server ...
Article by dougj | 13 Aug 2014 | 1 comment