There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release
Does this include allowing Organisational Units to be leveraged in both Rules and Templates?
We ...
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Im getting more and more
"ComponentOne VSFlexGrid8 [Unicode/Light]
Version: 8.0.20031.172
NOT LICENSED. THIS IS AN EVALUATION VERSION"
errors ...
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Hello,
I am new with HelpDesk.
I have linked incidents that I can now push the status from the parent to the child. However when I close a Parent/Child the ...
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When I have an incident the is overdue and the priority is changed from Low to Minor the due date does not
extend the due date by 14 days as set in Incident Rule ...
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We have run into an issue where users logging into the WinUser interface are getting the 'You are not authorized to use Helpdesk at this time' error ...
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Hello All,
I am having some problems with my helpdesk solution 6.0 SP3. Yesterday I had accidentally powered down the powervault that was hosting the ...
This issue has been solved
Point Loma Nazarene University
Thu, 09 May, 2013 - 10:00 - 14:00 PDT
Location
Point Loma ...
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about. Right now, it takes so much time to search for the issue, call into support, hope they ...
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Today I went to "Admin > E-mail Templates > List E-mail Message Templates" and the page is completely blank! I only have the "New" option to ...
This issue has been solved
Arizona Supreme Court - 1501 W Washington St #230
Fri, 10 May, 2013 - 10:00 - 13:00 MST
Date: ...