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It is simple to display a warning clicking a button.  For example enable 'Ask Confirmation' in the fuctionality tab for the button 'Close'.   Does anyone know how to apply the same warning for using clicking the ...
Idea by Dan B | 06 Feb 2014 | 0 comments
There is a need to be able to re-open tickets that are resolved immediately .  Although in an ideal world these tickets would not need to be re-opened that is not always the case.  There are many situations where a helpdesk analyst may think a fault ...
Idea by Dan B | 29 Jan 2014 | 0 comments
There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release Does this include allowing Organisational Units to be leveraged in both Rules and Templates?   We ...
Idea by Dan B | 14 May 2013 | 8 comments
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about.  Right now, it takes so much time to search for the issue, call into support, hope they ...
Idea by jobby | 28 Mar 2013 | 2 comments
Dear All, Today I saw the pcanywhere remote control for troubleshooting SEP issues but I observed that during connection establishment it just ask for domain login and password and selection of domains. But I strongly recommend to symantec that with ...
Idea by kishorilal1986 | 28 Feb 2013 | 1 comment
Enable filtering of incident_type in Processmanager Looking for type of incident Looking for type of incident as well to populate in reports.   (Endpoint Management, Helpdesk Solution, ServiceDesk, Reporting) () Enable filtering of ...
Idea by henrik.faltstro... | 09 May 2012 | 1 comment
Hi, Thanks to read and participate on Idea section. Idea:  Symantec_CMDB on Oracle Cause: Many customers and accounts have Oracle. Some Altiris´s competitors support both (SQL and Oracle). Regards, Fábio Sanches ...
Idea by luke.s | 26 Apr 2012 | 0 comments
Ever wish you could locate an easy to read Altiris project timeline and roadmap for any of the Altiris components? Ever wish that timeline included a list of features and the expected date of release? Well, if you answered yes to any of these ...
Idea by kevinradler | 23 Dec 2011 | 0 comments
Currently, Symantec only supports having NS 6 and SMP 7 installed on a VMWare ESX VM Guest. If customers only have Citrix XEN Servers in their environment, this lack of support prevents them from virtualising our core servers. (Managing ...
Idea by SK | 15 Feb 2011 | 0 comments
Currently, the History web part can not be customized to Hide/ not show the name of the worker performing the operation at this time. Feature is needed: Customization to hide details about technican that worked with incident will prevent from ...
Idea by Nova_Logic | 08 Dec 2010 | 0 comments