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I need a solution Hi all, Anyone has successfully migrated Altiris 6.5 to a new server that is running 2008 OS? Can someone provide some documentation? Thank you. ...
Forum Discussion by ahtshun | 30 Sep 2014 | 3 comments
I need a solution I am administrating SEP for a client base of 200. The SEP Management console (Version 12.1) is fully up to date with the latest AV Definitions. Recently, one ...
Forum Discussion by Mitch2014Business | 18 Jun 2014 | 7 comments
I need a solution Hi guys,   I am looking to add web based live chat solution on my website to provide online customer support and to analyze my website performance. There ...
Forum Discussion by travisdecuire | 09 Jun 2014 | 1 comment
I need a solution We have a new product with a built in help request system.  The system sends an email based on the form the user fills out and information provided by the server.  We ...
This issue has been solved
Forum Discussion by CygnusX-1 | 06 May 2014 | 2 comments
I need a solution Does anyone know if there is a way to close all tickets regardless of status? I'd like to close these so that I can migrate them over to servicedesk. ...
Forum Discussion by Justin Dybedahl | 08 Apr 2014 | 1 comment
I need a solution Hello, Could any body help?   I am trying to use Ian's Stored procedure to convert SQL Table into HTML but I am getting Msg 102, Level 15, ...
Forum Discussion by gasongo | 17 Mar 2014 | 2 comments
I need a solution HI i need to retrieve incident info from webservice .i need to pass sql query to webservice and retrieve details . kindly provide details that where i need to ...
Forum Discussion by karthi_kumar_b | 17 Feb 2014 | 1 comment
I need a solution I have this report and the data that feeds it comes from this query at the bottom of the page. I want a report to prompt the user at run time with a date picker ...
Forum Discussion by mercy_chicago | 04 Dec 2013 | 1 comment
I need a solution I would like to calculate how long Incidents on average stay assigned to a queue so we can track team efficiency.  I can easily write a SQL query to pull the Incident ...
Forum Discussion by CygnusX-1 | 19 Nov 2013 | 0 comments
I need a solution Hey guys it's me again.. Still running on HelpDesk 6.5. I have been asked to export HelpDesk reports to Excel or some other format the end user read. They ...
Forum Discussion by KirkH | 29 Oct 2013 | 3 comments