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I need a solution I have user name Nancy from Fire domain she send the email to her supervisor name John, that she need have their Fire web site done as soon as possible, they both ...
Forum Discussion by llian | 17 Jul 2009 | 4 comments
I need a solution Does anyone know how to add more subcategory, currently HelpDesk only allow 1 main category with three subcategory, but I need more subcategory for our environment. ...
Forum Discussion by llian | 21 Nov 2008 | 4 comments
I need a solution I would like to know how to custom worker home page, the gold is if I am not on my workstataion and I am in some where else, if I login to ...
Forum Discussion by llian | 20 Nov 2008 | 14 comments
I work in City of Glendale, and we are in the middle of put all category together for our new HelpDesk module, I would like to see some one out there in L.A. area that how they run helpdesk environment. I would like to visit them if anyone is available ...
Forum Discussion by llian | 08 Oct 2008 | 0 comments
I need a solution Did HelpDesk have spell check? I have latest release of HelpDesk Thanks. Lillian ...
Forum Discussion by llian | 06 Oct 2008 | 2 comments
I need a solution When is next release for HelpDesk Soultion will come out, is this in the beta webside yet? Thanks. Lillian ...
Forum Discussion by llian | 06 Oct 2008 | 1 comment
We are in the best testing for HelpDesk, so I have worker created the incident for winuser, because we are not on the production yet, so most of users do not know what is about, so when the worker create the incident for winuser, I do not want to send ...
Forum Discussion by llian | 10 Jul 2008 | 3 comments