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Problem Statement: Currently the Severity 1 cases are transferred through live call transfer model however cases are not being automatically assigned to the TSE which is of concern since there is confusion over ownership. With the Live Call Transfer ...
Idea by Slimshady | 04 Feb 2014 | 0 comments
Recently I discovered that when someone using SEPM tries to deploy clients with fillowing method "Web Link and E-mail" the client is overwritted by the last one created. SEPM creates separate directory depending of the group but is not ...
Idea by Filip_S | 31 Jan 2014 | 0 comments
There are several general information to be spread across multiple communities here in connect, however we cannot make choice to select multiple community while creating.   There should be option to choose multiple communities unlike we have now ...
Idea by captain jack sparrow | 30 Dec 2013 | 3 comments
Hello this is about WinFax Pro.  It's a great piece of software in of used it since 1993 under another company called derina WinFax   I think this is a great piece of software and I think it is very Shameful that you guys let it go to ...
Idea by AC4041 | 20 Dec 2013 | 2 comments
Hi Connect admins Would be great if we can have threaded reply (same as Office 2013) So we can see replies from other members too   Currently when we click on reply it navigates to new page with only recipient and text window for us to reply. ...
Idea by captain jack sparrow | 10 Sep 2013 | 3 comments
When browsing file connect, I would like to see the full version number instead of 12.1.2 but rather 12.1.2015.2015 for example. (Inside Symantec, General Symantec, Downloads, Licensing) () Symantec,General Symantec,Downloads,Licensing ...
Idea by jeremylacey | 22 Apr 2013 | 0 comments
Hi, I would like to make a suggestion that users get notified via e-mail whenever an update is made to an open case.  This way users do not need to stay logged into the Symantec Customer Portal.  It gets timed out so users constantly have to log back ...
Idea by mpope808 | 22 Apr 2013 | 0 comments
Hi Sym Team When can we have Full support to Non-IE browsers Non-IE browsers does not support registering new course content on Partnernet University. Though it works only with IE . i tried with FF and Chrome on different systems with different ...
Idea by captain jack sparrow | 19 Mar 2013 | 0 comments
Currently We have only two options for Indian ($15 eShagun Visa Card (India Only) & $200 eShagun.com Visa card (India Only)). There is a big Gap in between both Card points and also these cards are not accessible on every place. So if any other ...
Idea by consoleadmin | 14 Feb 2013 | 18 comments
Hi Connect team Recently during my purchase @ flipkart i came across new feature from shopping portal e-gift voucher. Thought this would be great beside eShagun http://www.flipkart.com/egv-faq   (Inside Symantec, General ...
Idea by captain jack sparrow | 21 Mar 2013 | 0 comments