I need a solution
I need some direction on how to figure out why our Inbound Email Scanner Appliance (8360) is using a higher amount of RAM and having slow SMTP response between the ...
I need a solution
My audit logs are delayed by 25 mins. They used to be only a few minutes behind. Where do I find the settings for this to see if they somehow got changed.
Its ...
This issue has been solved
A Disclaimer rule should not flag as a compliance violation . We use SBG to stamp a legal disclaimer on all outbound emails. It shows in the audit logs as a compliance violation. This throws the Helpdesk off when they are troubleshooting email ...
I need a solution
Here's what I get when I try to approve or reject the email. Is there a way I can go in from the Command Line and delete the email? Also, what log file should I ...
I think it would be better to remove the Disclaimer rule option out of the compliance module and so it not treated as a "compliance violation" when it triggers.
Every email leaving our environment gets a disclaimer so it should not be a ...
I need a solution
Why is a Legal Disclaimer compliance rule considered a "violation" in SBG? Every outbound email gets our Legal Disclaimer stamped at the bottom by SBG. Any ...
I need a solution
We are running SBG 8.02. In the Audit log, when I search for inbound internet emails such as gmail.com or hotmail.com I notice that the audit logs show 2 entries for 1 ...
We have several customers in Mexico and would like to implement SBG with end user console's in Spanish for them.
Where Hi there,
Which parts, specifically, are you asking to be translated to Spanish?
The whole UI or just specific UI ...
Would like to have the ability to assign virtual or unique IP's for multiple domains that we host email for ,or for special email campaigns, so we can better control mail flow and prevent blacklisting from affectiong multiple email domains.
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We have users asking us for the address in the FROM field to be displayed in their local quarantine or Daily Digest. The ficticious names make it difficult for them to know if the email might be real or not. They prefer to see the FROM address since ...