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Helping you to help youself! Here in Symantec.cloud support, we speak to a lot of customers. We handle over 18 thousand client communications a month, via telephone, email, and online ...
Blog Entry by Sym_Chris | 25 Jun 2014 | 0 comments
I need a solution Hi! I got an uncompromissed webserver, for some reasen symantec block my IP. I've tryed to unblock it about 5 times and nothing happens. I used Outlook.com ...
Forum Discussion by alehawk | 13 Jun 2014 | 2 comments
I need a solution Hello, We are service provider of email protection. Some of our customers use our SMTP filtering gateways to send their emails on the Internet and thus ensure ...
Forum Discussion by sma31 | 29 May 2014 | 5 comments
Keeping email and web security services up and running is vital to businesses, and protecting the management of these services via a simple username and password is not enough for some organizations. For those who desire additional security to ...
Blog Entry by Janene C | 02 May 2014 | 0 comments
April's support blog direct from Symantec.cloud. Top Issues! In one of our previous blogs ( https://www-secure.symantec.com/connect/blogs/symanteccloud-support-blog ), we ...
Blog Entry by Sym_Chris | 28 Apr 2014 | 0 comments
I need a solution Hi there everyone,    Please forgive my ignorance and lack of knowlege in this area. We were recently domain blacklisted due to an email marketing campaign run ...
Forum Discussion by SDSSEO | 15 Apr 2014 | 1 comment
Last week,  we shared details  of how the HeartBleed OpenSSL vulneratbility affected our Email & Web Security products. The newest feature in our Web Security.cloud product, the ability to analyze and control data over HTTPS communications, was ...
Blog Entry by Ian McShane | 15 Apr 2014 | 0 comments
By now you should be well aware of the vulnerability CVE-2014-0160, nicknamed  HeartBleed , that exists in a number of versions of OpenSSL - an extremely popular open source cryptographic library. Yesterday,  we provided some guidance  on steps ...
Blog Entry by Ian McShane | 10 Apr 2014 | 2 comments
I do not need a solution (just sharing information) Over the past two weeks we have had reports from several companies that they can't deliver email to our employees or that ...
Forum Discussion by Floyd-ATC | 08 Apr 2014 | 1 comment
One of the oldest tricks in the book for spammers is to spoof or forge the "From" address so that the email appears to come from a legitimate source. This month, Symantec is introducing DMARC Validation as a free upgrade for Email ...
Blog Entry by Ian McShane | 27 Mar 2014 | 0 comments