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Situation: The App Center Icon appears on the home screen. The device is not visible in the App Center yet because the agent software has been dispatched but the rollout of the device has not been started yet. Clicking on the App Center icon at ...
Blog Entry by MacBrinky | 27 Mar 2013 | 1 comment
In SMP there is the option available to retire a client, so that the client data stays in the database but the license claimed by this device got released. Symantec Mobile Management does not have such an option. To release a device license the ...
Idea by MacBrinky | 26 Mar 2013 | 0 comments
Log Files: C:\Program Files(x86)\Odyssey Software\Athena\SCCM\Web\Enrollment\Web.config - Configuration file which also reports back what server URL get to be used. C:\Program Files(x86)\Odyssey Software\Athena\SCCM\Data\logs - The amount ...
Article by MacBrinky | 24 Mar 2013 | 0 comments
It is suggested to try credentials and configurations as the entire process in a test environment first. But then if this test phase comes to an end because the final configuration has been found and ways to use the product has been discovered and tested ...
Idea by MacBrinky | 01 Mar 2013 | 0 comments
A collection of log files are available which allow some troubleshooting. These files are not central located but available on the mobile devices or Server where a component of SMM is installed. nlog folder: This folder directory is: ...
Article by MacBrinky | 25 Jan 2013 | 0 comments
A brief overview about the available options for iOS devices in Symantec Mobile Managemernt 7.2.   Advanced Name Display name of the profile (shown on the device) Description A simple ...
Article by MacBrinky | 02 Aug 2012 | 0 comments
A brief overview about the options for Android devices, now available in Mobile Management 7.2     Passcode Password Complexity Something   Defines the minimum password quality and complexity on a ...
Article by MacBrinky | 01 Aug 2012 | 1 comment
Situation: The rollout fails during authentication. If untick Enable Authentication Check , the rollout to the device works correctly. Environment: Symantec Management Console 7.1.8280 Altiris Notification Server Version 7.1 ...
Article by MacBrinky | 16 Jul 2012 | 0 comments
Situation: Not all mobile devices are for business use only. So there are two kinds of data on this kind of devices:   1. Business related data like mails; contacts; feeds (mobile library)…….   2. Private related data like mail, contacts, ...
Article by MacBrinky | 15 May 2012 | 1 comment
Situation: The enrollment of the device is incomplete. - right click tasks are not available - not listed in the view Device by Operating System The device only shows up in the Device Summary report… The MDM profile or even ...
Article by MacBrinky | 15 May 2012 | 0 comments