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I need a solution In July we upgraded our EV\CA environment to 10.4. Since that time, we have not been able to get our employee accounts to synchronize with AD. The last time they did ...
Forum Discussion by Andrew Tankersley | 11 Sep 2014 | 1 comment
I need a solution Is there a way within CA to display "sent on behalf" of information within a search review? I know DA has a way to do this, but have not had any success with ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 31 Mar 2014 | 2 comments
I need a solution Regarding the xml files that are found in the directory Enterprise Vault Business Accelerator\SearchResults\evbacompliance; can those be deleted without issue.  ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 31 Jan 2014 | 2 comments
I need a solution I've run a search in CA using the research folder option. When the results came back, I got six hits. Of the six, two are displayed with a blue font. I thought ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 16 Apr 2013 | 5 comments
I need a solution Is there any way to trigger an alert (email) to a defined reviewer when an item is escalated in CA? I couldnt find anything in the admin guide about any such ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 08 Apr 2013 | 2 comments
I need a solution Having an issue populating a new group in CA... I have created a new employee group that is synchronized by using a windows group (domain\group) as its source. This ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 22 Aug 2012 | 3 comments
I need a solution We have been seeing certain emails, when viewed in CA show up with what appear to be Chinese characters. However if you open the message to view in it's original ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 22 Dec 2011 | 5 comments
I need a solution Are there known conflicts if you try to schedule a hotword based search and a random sample search within the same department? My testing appears to show that if you ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 31 Jan 2011 | 4 comments
I need a solution Has anyone had much success with filtering out spam or newsletters from capture in Compliance Accelerator? I've added domains and smtp addresses to EV's xml ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 31 Jan 2011 | 3 comments
I need a solution Just curious... We set Compliance Accelerator (8.0) to run nightly searches for hot-words. Occasionally these searches will fail, and I won't know about until ...
This issue has been solved
Forum Discussion by Andrew Tankersley | 24 Jul 2009 | 2 comments