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Release Updates (RUx)  typically contain a significant number of fixes and may include feature-work or enhancements.  The current Release Update is considered the latest release of the product and is the appropriate version for most customers ...
Blog Entry by Mithun Sanghavi | 23 Dec 2013 | 0 comments
Hello, My name is Mithun Sanghavi and I am part of the Technical Support organization at Symantec. I’m sure you have had a few “How do I..." or "Where can I find...?” kind of questions about Symantec Endpoint Protection. This blog is to ...
Blog Entry by Mithun Sanghavi | 20 Aug 2013 | 2 comments
Hello, Here are the steps on how to download Current Latest Products from Symantec Flexnetoperations (earlier Symantec Fileconnect). Before you begin, you need to get your Serial number with our Customer care team or accessing the  ...
Article by Mithun Sanghavi | 30 May 2013 | 7 comments
Hello, Here are few popular "How to..." which would be assistance to the Symantec Endpoint Protection Users. Series 1 contains the following "How to..." 1) HOW to Enable the Risk Tracer in Symantec Endpoint ...
Article by Mithun Sanghavi | 27 May 2013 | 3 comments
Hello, The following general best practices document for configuring and managing SEP 11.0 was prepared by the Symantec product team. It is always recommended to have the Latest version of SEP 11.x on your Client machines. Check this Article: ...
Blog Entry by Mithun Sanghavi | 23 Apr 2013 | 0 comments
Hello, The Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can scan and remove malware from an infected computer. SERT is useful in situations where computers are too heavily infected for the Symantec Endpoint Protection client installed ...
Article by Mithun Sanghavi | 22 Mar 2013 | 21 comments
Hello, Could we have a feature with in the SEPM to configure the reports so that they are only generated and/or emailed when they are not blank? Administrators keep getting blank reports because there are no clients in violation. If the ...
Idea by Mithun Sanghavi | 21 Mar 2013 | 1 comment
Hello, Could we have a feature to resize the SEPM Monitor Logs to see all the columns in 1 row. Sometimes, the Administrators do not want to export the logs, they want to view the logs in 1 glimpse to understand the situation. Here the ...
Idea by Mithun Sanghavi | 12 Mar 2013 | 1 comment
Hello, We can backup your databse using the SEPM and we can export policies. However, there is no way to Backup and Restore only Groups and Location. This Feature assists the Administrators to have more flexibility on deciding what needs to be ...
Idea by Mithun Sanghavi | 11 Mar 2013 | 0 comments
Hello, The Symantec Power Eraser is aimed at the detection and clean-up of "zero-day" threats as well as other threats which may have infected the user’s system. Zero-day threats are those that take advantage of a newly discovered hole in a ...
Article by Mithun Sanghavi | 08 Mar 2013 | 7 comments