Registry Location
For SEP
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV
For SAV
HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion
On the Key you can find two Values ...
Tool to Repair Winsock 2 settings, caused by buggy or improperly-removed Internet software which deals with Layered Service Provider or LSP, that result in loss of Internet access
URL: http://www.cexx.org/lspfix.htm
Hope this is useful
...
Most of us will be aware of this
RTV Scan is the scanning process of SAV and SEP.
It is responsible for all kinds of scan (Real time, Scheduled, etc)
When RTV Scan is at 100% or if its CPU usage is high there are ways to find out ...