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Summary This document details the process we have developed, and use, to schedule the delivery and receipt of assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 2 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
I need a solution Looking for a list of compatible scanners and can't seem to find anything past 7.0 anywhere. 1 ...
This issue has been solved
Forum Discussion by SonicGT | 03 Oct 2014 | 2 comments
Attached is an excel sheet with the mappings for the following Tables>Columns>Solution Views>Tables>Columns>Solution Stored Procedures>Tables>Solution Functions>Tables>Solution All of these were created on ...
Article by eglismann | 26 Aug 2014 | 2 comments
Dear Symantec, Thank you so much for all of the efforts that you have put into the latest releases of SMP 7.5, etc and for the updated documentation. However, although most of the documentation has been upgraded, these documents, showing the ...
Idea by QuietLeni | 19 Aug 2014 | 0 comments
I need a solution Hi, I need some assistance in putting together SQL query report in Altiris 7.1 that will have the following fields but better if I can enter Software Name is = ...
This issue has been solved
Forum Discussion by SamAdmin | 06 Aug 2014 | 7 comments
I need a solution I am looking for a way to pull a report in IT Analytics, or another way, that will show me a PC name, OS, Altiris Managed/Unmanaged and McAfee DLP version with ...
Forum Discussion by BigDaddyPS | 01 Aug 2014 | 2 comments